Unusual tenant complaints

My wife and I had just let a house to a young couple some few years back and it was all good and going swimmingly until they started complaining about getting electric shocks off all the taps !
We got the lecky around there pronto and evidently the earth was failing ... Water and electricity don't seem to mix too well !

Suppose they managed the toilet ok

 

Have had this twice this year, you really don't want to ignore it. Tenant electrocutes themselves and you're in a world of trouble.

In SA we have SAPN, which is a level above the retail providers, I'm not sure who the equivalent is in other states.

So what we did was have tenant lodge fault with SAPN which is free to do as they're the resident. They also go out quite promptly.

In our cases, it was an issue with the line the runs from the street to the house and they upgraded that. Electrician needed to attend to upgrade the connector at the house end. This was heaps cheaper than sending electrician out to diagnose issue (which would be most PMs first instinct) as they'd run around racking up labour charges.

 

If I hadn't read about that on here, I would have said it was an urban myth...

 

One couple complained when they moved in that there was a cobweb (one!) in the corner when they moved in; and dust on the outside windowsill (facing a bus depot). These were reported 10 days after they moved in. They wanted a weeks' rent for those.

There was a myriad of other claims in the next few months, then when they moved out they claimed that due to a sewage leak (unreported) which had killed the back lawn (also unreported) they had re-turfed the back lawn and wanted to be reimbursed for that.

 

Earth runs from the meter box to the copper pipe for the plumbing and from there to the earth stake. So it is entirely plausible that if the house is not earthing properly that tenants could get electric shocks off taps.

I just had the rental in Perth earthen because apparently it wasn't? I helped the sparky so I saw exactly how it is all set up.

 

This ^

We've had shock problems in our place. Reason being was that we originally had galvanised piping that rusted through and was replaced in part by copper and plastic. Plumber broke the earth circuit using plastic piping.

Had a sparky come in and rewire the house. Took the oppertunity to add circuits and individual RCDs so a fault in , for example, the bathroom ciruit, wouldnt trip out the whole house.

 

I once had a tenant ask for running water...can't believe how much hard work some are

 

In my short-term rental, I had overseas tenants complain on on-line feedback that the Australian TV channels were not very good.

Not sure how I am supposed to remedy that....

 

Start rerunning your back-catalogue on a more regular basis?

 

Had a new tenant complain that the hot water took 30 secs to come out of the tap. PM said well that's normal as it needs to flow through the pipes.

Tenant was no no no the advertisements said the hot water was instantaneous! And its not!

 

Your such a crook and a *******, get ready for the wave of loonie lawsuits

 

Oh, to be a Princess! Talk about your tenant having first world problems

 

Your lucky i have had indian students complaining of no hot water when they arent even paying the Sydney Water bills every 3 months !!!

I am on their behalf yet no appreciation only complaining there is no hot water!