Join Australia's most dynamic and respected property investment community

Tips for finding a good property manager

Discussion in 'Property Management' started by Seal, 18th Sep, 2015.

  1. Seal

    Seal Well-Known Member

    Joined:
    10th Jul, 2015
    Posts:
    163
    Location:
    NSW
    We need to find a PM in South Brisbane.

    What are your best tips for finding a good PM? What info are you trying to find out about them and what they do?
     
  2. Jamie Moore

    Jamie Moore MORTGAGE BROKER - AUSTRALIA WIDE Business Member

    Joined:
    18th Jun, 2015
    Posts:
    2,162
    Location:
    Canberra and Sydney
    Ask for recommendations on here.

    Ask family/friends for a referral.

    Call a couple and ask them about your property and the area in general - ask them about rentals they have in the same area. What's the vacancy rate like? What sort of rents are they achieving?

    Cheers

    Jamie
     
    Seal and DiligentPM like this.
  3. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    5,597
    Location:
    Sydney or NSW or Australia
    Interview the person managing the property and their boss/licensee/senior pm. Who takes control of the discussion? This will give you an idea of how much responsibility is delegated and the scope of the pm to act.

    How many properties managed/pm? What assistance or backup? Eg admin officer or someone else who undertakes inspections, leasing etc.
     
    SeafordSunshine, Seal and DiligentPM like this.
  4. EN710

    EN710 Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    2,164
    Location:
    NSW
    The great ones I find, I got it from this forum (and Somersoft back then)
    I always ask the cost upfront, and their process in handling day to day management and when there are issues.
    What's the market like
    How many property they manage
    Do they have assistant/ help e.g. for things like inspection etc

    Give them a call - you can get the feel for a really good ones from the just oks
     
    Seal and DiligentPM like this.
  5. Domus

    Domus New Member

    Joined:
    16th Sep, 2015
    Posts:
    4
    Location:
    Melbourne
    Pay attention to how your initial call to the office is handled, was the person who answered the phone capable, efficient, was your call returned in a timely manner? If the PM promised to send some information, did this happen?

    From the above you should begin to form a 'gut feel'.

    Then there are standard questions, as mentioned above by EN710, Scott no Mates.

    Be aware of fees, but do not let this be the deciding factor, service and knowledge is more important then cheap fees.

    Hope this helps.
     
    Seal likes this.
  6. trinity168

    trinity168 Well-Known Member

    Joined:
    20th Jun, 2015
    Posts:
    405
    Location:
    Sydney
    I've always gone with recommendations I get from somersoft/PChat, word of mouth here counts a lot.