Tenants want to chop dead tree branches by themselves

I have booked gardener to to chop dead tree branches on Monday. Tree is about 10m high.
Today tenants called me and want do this job by themselves and credit the same amount dollars to their rent.
They claimed that husband is aborist and want to do the job to the standard.
I asked for their tradie licence and public liabiality insuarance. They said they have.
They threated me that if my gardener damages thier expensive asset, they will invoice me.
These are very hard tenants who played game all the time.
Should I let them do it?

 

They said they have it or they have sent it to you?

What asset are they talking about? A car? Tell them to move it when the work is being done.

If they want a credit for the same amount as your quote then there is no real benefit to you and you just expose yourself to more issues (eg. Tenant says after work that it took longer than expected I now want $xx more). If though you say I will credit you half the quote amount if you want to do it yourself (and they show you appropriate insurance etc) it may be of benefit.

I wouldn't say do it yourself out of spite (very hard tenants etc) but if you are talking a few hundred dollars I would just do it myself and save the potential issues that might come from it.

- Luke

 

No, use your own appointed suitably qualified and insured tradesperson. Issue the tenant the appropriate entry notice along with instruction to stay well clear of the tradesman etc. If the tenant has made threats and you want to move them on, use that as a reason to end their tenancy (notice to leave - with grounds).

 

I wouldnt give in. Get the professionals in and keep it all above board and by the book. Especially with these litigious A holes youll wanna be strictly by the book. Come time to renew the lease, I'd kick their asses to the curb faster than Trump tweets silly things.

 

Tenants have not sent me any documents yet. I have decided to hire a professional tradies to tree branch cuts. The tenants still bother me with sms texts. They said if there are any damages, they will invoice me. They requested me to fix other things. I told them contact my RE agent. Do not want to deal with them.

 

How'd they get your #?

 

This tenant tried hard on me. They just texted me and ask to cancel my tradies appointment on Monday which we have already sent entry notice on Wednesday.
They also told that my tradie is not qualified aborist to do the job. Is it required a qualified aborist to cut the dead tree branches?
Then, they start questioning about other maintenance issues.

 

We exchanged numbers when I inspected the IP together with my RE agent.

Next time, I will never pick the tenant's call or reply their sms.

 

You learnt your lesson from that boo boo

 

I don't think its a bad thing to have direct contact with your tenants. A good landlord shouldn't have any issues communicating with tenant - even a difficult one.

The answer isn't putting your head in the sand. Is it really that hard to sometimes say "no", or "can you put that through the PM"?

 

Well have to disagree on this. I know where you are coming from because in the past on rare occasion ive been in contact with my tenants and it worked out well. But I do believe more often than not it is better to keep that professional buffer.

If you have only 5 properties, I would hate to have to deal with all those requests 24/7 as nowadays ppl can whatsapp you and contact you 20 different ways with your number . Professional buffer is best imo.

 

I'd get anyone but the tenant to do something like that.

 

I’d say No for one simple reason: Conflict of Interest.

 

No.

 

Yes, they are the same tenants which I mentioned in another topic. First, theeyomplained about green waste and shrubs and wanted to do all by themselves at $2000. I rejected and asked gardener to to remove shrubs and green wastes. They came back and complained about dead tree branches and posum. Last Wednesday, I flighted interstate to inspect the problem and I booked a licensed tree looper to chop the branches on Monday. Gave tenants 5 days entry notice about this job. Today, they came back and wanted to do this by themselves.


This afternoon, their last sms message is to just let my tradie do the job at 7.30am tomorrow but they will not move their trampoline right at below the tree. My tradie can move the trampoline by himself but if he damages their trampoline, they will send me an invoice equivalent 6 week rent ($700 x 6w == $2800) and credit it to the rent. I do not know if their trampoline is worth $2800. Do they allow to request this? If tradie damages tenants' trampoline, should they claim the tradies and insurer will pay for it?
- I have not replied to tenants if I accept this claim.

Tree is not actually 10 meters. It was just my guess. Just need cut small dead branches less than 7cm diameter and I do not go for cheap quotes.

PS. I got the public liability insurance certificate from my tradie. Tenants claimed that they are qualified aborist and have public liability insurance but they have not sent me any documents.

My gut feeling that tenants have financial issue or want to end the contract before the expiry date but do not want to be default. They made it difficult to me and manipulate me to terminate contract.

 

Probably dont want your tradie to discover their grow op in the backyard.

Is your tenants name @datto by any chance?

 

What sort of trampoline is worth $3k?

Tell them that it is left at their risk, they have had 5 days notice to move it as they're aware that it's in the way.

 

Just learn to say no,you only have to say it once..