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Solar Inverter Died - Perth repair

Discussion in 'Repairs & Maintenance' started by Investpro, 5th Oct, 2015.

  1. Investpro

    Investpro Member

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    3rd Oct, 2015
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    Location:
    WA
    We bought an established PPOR in Perth. The solar inverter stopped working two months after purchase. We haven't had solar power previously, would appreciate advice on reputable person to fix or replace it.
     
  2. D.T.

    D.T. Adelaide Property Manager Business Member

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    Adelaide, SA
    How old is the system? Possibly still under warranty?

    Best bet might be to check which company sold the unit and see if they can recommend a local repair guy.
     
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  3. Investpro

    Investpro Member

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    The previous owners left no details but we get the maximum tariff, so "guessing" it's about 5 yrs old. Was wondering if we should contact electricity company we are using to see if they can shed some light, or RE Agent?
     
  4. WestOz

    WestOz Well-Known Member

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    WestOz
    With DT on this, get your settlement agent to contact vendors, find out who installed it and when, warranty may apply.

    If not it will be shop around, get a few quotes, might be as simple as a fuse in the unit itself
     
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  5. Francesco

    Francesco Well-Known Member

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    Look for the brand, model and serial number of the inverter on the inverter. Check online for the manual and troubleshoot procedure. Look at the LED display panel on the inverter and observe any error message.

    If necessary, follow any instruction label on the electric metre box and try a shut down and re-power.

    As other forumers have suggested above, check for the warranty document. It is usually 5, 7 or 10 years. If necessary, contact the power supplier, installer or inverter distributor and check for approved repairer.
     
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  6. VKeen2Learn

    VKeen2Learn Member

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    Who was the manufacturer of your inverter? Unfortunately a lot of the cheap imported inverters warranties relied on the installer staying in business.

    If you have a reputable brand inverter like SMA you should be able to deal with them directly without any installer involvement.
     
    Last edited by a moderator: 13th Oct, 2015
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  7. Anne11

    Anne11 Well-Known Member

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    Pls check the brand and try to search for the company, it might be that the inverter is still jnder warranty. In that case you just need to provide the company with the serial# of the inverter, they will replace the inverter free of charge.

    Mine was faulty after 2 years and i had it replaced under warranty no charge.
    Thanks,

    Anne
     
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  8. datto

    datto Well-Known Member

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    Grab a 10kg sledge hammer and with a running start give that inverter a good whack.

    Stick to coal for a power source and help keep thousands of blackened overall miners employed.
     
  9. Westie188

    Westie188 New Member

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    1st Jul, 2015
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    Location:
    Sydney
    Have to agree with VKeen lots of cheap inverters installed during the period when max subsidies applied. Even SMA units will fail but warranty will cover. I have replaced 2 in 2 years with SMA no issue. Does sound like the inverter has gone, this is the part of system most likely needing to be replaced twice (10 year warranty max) during the 20 -25 lifespan of a PV system.
    Watch out for some brands blaming installation as the reason for failure and not honoring warranty. If you have issues find a reputable Clean Energy Council accredited installer to do an independent assessment to support you warranty claim.
     
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  10. Investpro

    Investpro Member

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    3rd Oct, 2015
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    Location:
    WA
    Thanks for the replies and info! I contacted the selling agent, who contacted the sellers and they've kindly found the receipt and it is still under warranty so hoping to get the paperwork in next couple of days to sort it out. Yay!!!
     
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