Should we make allowance for a telephone cable in Brisbane IP?

Discussion in 'Property Management' started by wylie, 26th Jun, 2018.

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  1. wylie

    wylie Moderator Staff Member

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    What is the general feeling about putting in a telephone fixed line for an IP?

    Do tenants still like having a phone point?
     
  2. Noobieboy

    Noobieboy Well-Known Member

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    I’m a tenant and been renting for 12 odd years.

    Sometimes you need it for internet. ADSL and similar old age rubbish needs a beeping line. More modern staff doesn’t.

    Never used landline, never wanted it and never missed it. The only time it came with a place I rented it didn’t stop with telemarketing calls. Had to unplug it...
     
  3. Big Will

    Big Will Well-Known Member

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    Not required to provide one and you wouldn’t advertise it doesn’t have a phone line as you could reduce the pool of tenants.

    We have a phone line connected to our house but we don’t use it and I rarely call my parents home line.

    My grandparents recently sold/bought a home and they no longer have a home phone but have a mobile so you really aren’t eliminating many tenants except if the need it for internet but if you got nbn connected they probably wouldn’t care.
     
  4. Pumpkin

    Pumpkin Well-Known Member

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    We have a landline in PPOR but nowadays only need it for making outgoing calls... In case of power outage, mobile battery flat, unreliable internet network, break-ins....
    Some older residents don’t use mobile and internet so will depend on landline e, but that must be very rare now.
    This will be complicated by NBN....
     
  5. Eric Wu

    Eric Wu Well-Known Member

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    we have landline at home (mainly for internet), but leave it unpluged to stop these telemarketing calls.

    haven't had the need to use landline for phone calls so far.
     
  6. Ed Barton

    Ed Barton Well-Known Member

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    What's a land line?
     
  7. mikey7

    mikey7 Well-Known Member

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    Does your IP have another way of connecting to the internet?

    My NBN runs through my fixed phone line to the node.
     
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  8. wylie

    wylie Moderator Staff Member

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    NBN will be coming within 18 months in our area (PPOR and IP both in same suburb).

    We have kept our landline mostly because our alarm ran through it. But with NBN coming, we've changed to a different system. Hubby has stripped it from the IP as he cleaned things up before it is lifted, but I cannot help but think we are better with a fixed line for someone who might want it.

    I'm working on the theory of having something available and not needed, than losing potential tenants if they cannot connect to the internet without a landline (with our without NBN).

    I don't want to reinstate something that won't be needed once NBN arrives but @mikey7 makes me wonder if we do need to connect it again.
     
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  9. Marg4000

    Marg4000 Well-Known Member

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    Last time we checked, the landlord was obliged to provide one working telephone point. But this was quite a few years ago. A quick call should clarify.

    If you don’t reinstall the landline, make sure it is clearly explained to the tenant before signing, and have the relevant fact noted in the lease.

    I like our landline. Included in our package for free, including STD calls. Means we only need a cheap mobile plan to call mobiles.

    But the NBN is allegedly coming, so things will change.
    Marg
     
  10. Angel

    Angel Well-Known Member

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    Are your tenants likely to be elderly people who do not use a mobile?
    Disabled people who will require a landline for their Vital Cord? In a 2 storey house.
     
  11. Scott No Mates

    Scott No Mates Well-Known Member

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    I recently pulled back the copper. House has a HFC NBN connection in another location so copper is on longer required.

    If NBN is not yet installed, you may need to check the type of connection that you're getting at nbnco.com.au
     
  12. Ray White Marsden

    Ray White Marsden Logan Property Specialist

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    If the line is required for internet services, i would say any tenants moving in would request the cost be covered if they need to organise it. I have found that in most cases they dont want to use it for the phone just their internet depending on the area and coverage.
     
  13. wylie

    wylie Moderator Staff Member

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    Thanks for the thoughts everyone. I think we should put one back in and if nobody wants it, nothing is lost.

    I do think I've read on the forum that if there isn't a line, the tenant would organise and pay for it, but I'm not sure. And even so, I don't want to lose a potential tenant over this, so hubby ripped it out ready for the house raiser and we will add it back once we are up.
     
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  14. Brady

    Brady Well-Known Member

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    I built my house, there is a land line somewhere... it's not pulled through - never used it.
    My landline in my office is only connected for internal calls, everyone calls my mobile or email.
     
  15. Tom Rivera

    Tom Rivera Property Manager Business Member

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    There isn't a blanket legal requirement to provide a phone line, though some management agreements (e.g. REIQ) will have you sign that you agree to provide one. The reality is that it's near enough an expectation that a modern home will have a phone line, and it's likely to get the relationship off on the wrong foot if you were to refuse to install one at your cost upon request.

    Unless a cable internet connection is available, it's very likely a tenant will want a phone line for ADSL. If a cable connection is available.... might be worth chancing?
     
  16. wylie

    wylie Moderator Staff Member

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    Thanks @Tom Rivera. I think we just need to put another one in. I'd rather do it than wish we'd done it later. NBN will be coming within 18 months, but meanwhile, it could give us grief.
     
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  17. Marg4000

    Marg4000 Well-Known Member

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    Or simply hold off but tell any prospective tenant you will install one if they want it.
    (Assuming installation is easy and can be done quickly.)
    Marg
     
  18. wylie

    wylie Moderator Staff Member

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    There was a phone line there but hubby removed it when the power was being unclipped from the joists, before house raisers came in to attach the steel. I don't know just what he has done, but I'm guessing it runs under the ground and we can easily bring it back up into the house.

    It is on the (very long) list of things to do.

    It is just that with NBN coming soon, I don't have a clue if anyone will actually need a copper landline. I'll call NBN and see what they say.
     
  19. Whiz

    Whiz Well-Known Member

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    Pondered the same problem some years ago and decided to wait until the tenant asked for a connection.
    It hasn't been requested yet even though there have been a number of different tenants in the property.
    Admittedly, this is very small unit, but the same applied to a friend who has a large inner city house. He didn't install the phone line, and by the time it was needed the tenant themselves sorted it out with a new NBN connection.

    At worst there might be some delay with the installation if it was requested, for which you could possibly compensate the tenant if it seemed necessary.

    I'd leave it until any new tenant requests it, especially with NBN about to roll in.