I just thought I'd ask fellow pc folk for strategies to help me remove the emotion from PI. How do you not let stuff bug you? (Besides getting out) Example: PM waits for me to chase follow up on applications. They have tenant ready to move in asap but tenants can't move in because PM hasn't done condition report. 1 weeks rent lost. Follow up again and am told instead of moving in asap lease will start in another week. (The reason we accepted these applicants was to have someone move in asap). Another weeks rent lost. PM was told to advise tenants lease was to start earlier. I am advised today that they want the extra week and PM says she has no leverage. Its easier to tell the landlord who pays part of my wage to suck it up. What are strategies I can use to deal with this as some will tell me its 'trivial stuff'. The learning and maturing PI side of me says - you have tenant moving in. The emotional side says but we chose a less than ideal tenant to have someone in sooner only to have the PM delay the process and cost us $800 in rent. This little stuff adds up to a lot of $$ in leakage. When a lot of effort goes into saving and budgeting to get ahead this bugs me. Constructive and helpful strategies please.