Privacy concerns

Discussion in 'Legal Issues' started by kirags, 20th Nov, 2019.

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  1. kirags

    kirags Active Member

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    We bought a property at Auction last week and despite asking the agent to not put the sale price on Domain and Real Estate.com, the price is there.

    Worse yet I just had someone I barely know congratulate me on the purchase - she saw on social media. So it turns out that the agent put our picture in front of the sold sign on social media. The picture also have our children in it and my partner is furious as it contains the address and sale price.
    Can we demand the picture is taken down? I feel this is a huge invasion of privacy.

    In regards to domain and realestate.com, the agent said they cannot remove and it's outside their control. Does anyone know if this is true?
    The reason we want to remove is because family and friends will Google property and see sale price. I understand this is public information however there are heaps of properties with undisclosed price that sold at auction, so would like to know how is that possible.

    Sorry not sure this is legal issue but want sure in which thread to post.

    Thank you
     
  2. Trainee

    Trainee Well-Known Member

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    Undisclosed only until it settles. Price will eventually become public record.
     
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  3. kirags

    kirags Active Member

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    Thanks for that. I am ok with after it settles but not now. Is there a way to remove The price for now?
     
  4. 738

    738 Well-Known Member

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    Yes the agent can contact the websites to have removed
     
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  5. Peter_Tersteeg

    Peter_Tersteeg Mortgage Broker Business Member

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    You bought at auction. I imagine you weren't the only person there, so by definition the result is public.

    I believe the privacy laws around property are fairly fragmented from one state to another. A lot of the RP Data reports I produce not only disclose the purchase price, but the names of the owners as well.
     
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  6. Thomacino

    Thomacino Well-Known Member

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    Can I ask why you want to the sale price withheld?? I get the picture of the family..
     
  7. kirags

    kirags Active Member

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    Just for now as we have family and friends asking for the address and the fist thing that show on Google is those listings with price - we are not comfortable sharing the sale price with them
     
  8. Trainee

    Trainee Well-Known Member

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    Note they will know eventually. These days when going to someones place its always tempting to click the sale record when checking the map.
     
  9. Thomacino

    Thomacino Well-Known Member

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    Isn't the natural follow up question of purchasing a house; 'what did u pay?'
    Your answer might be a range, but still an indication..

    Just curious.. always wondered why people were a lil funny around their purchase prices.. be it high or low..
     
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  10. kirags

    kirags Active Member

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    Thanks all for your reply.
    To be honest what is concerning me more is the social media post with the family photo. Can I legally make the agent take down the photo given it was posted without our authorisation?
     
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  11. wylie

    wylie Moderator Staff Member

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    I would certainly push for that.
     
  12. Peter_Tersteeg

    Peter_Tersteeg Mortgage Broker Business Member

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    Call the agent. That's a bit creepy.
     
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  13. Thomacino

    Thomacino Well-Known Member

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    Yes, again the agent is more concerned about glorifying his ego then anyone else..
     
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  14. Peter_Tersteeg

    Peter_Tersteeg Mortgage Broker Business Member

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    Could feel like good marketing from the agent's perspective, but it's completely inappropriate to publish photos of a family on social media without permission. Probably an oversight, I expect the agent will be embarked when this is pointed out.
     
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  15. kirags

    kirags Active Member

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    I thought so but we asked them to take the photo down yesterday afternoon and it is still up!
     
  16. kirags

    kirags Active Member

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    He won't answer his phone!
    Left messages, spoke to secretary but so far no action in taking it down
     
  17. wylie

    wylie Moderator Staff Member

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    Call the principal of the agency. Don't wait for the agent to get back to you.
     
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  18. Peter_Tersteeg

    Peter_Tersteeg Mortgage Broker Business Member

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    Let them know you're ****** off. It's a privacy and personal security issue. Try to get in touch with the Principal (agent in charge of the office). If it hasn't been removed by the end of the day you'll lodge a formal privacy complaint with the REINSW.
     
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  19. willair

    willair Well-Known Member Premium Member

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    Like everyone has said above there is a difference between sales and management levels and all the agent does is sell the house and then the buck stops with the principal ..Maybe also check your contract as there may be something within the contract on who owns the photos ..
     
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  20. The Y-man

    The Y-man Moderator Staff Member

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    My take is that @kirags is the buyer, not seller. So I expect there would be nothing regarding the sales agency conditions in the contract.... (there would likely be that clause in the seller's agreement, but that would be between vendor and selling agency)

    The Y-man
     
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