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Please can u tell me all options to dealing with a very noisy tenant eg music at 4 am daily

Discussion in 'Property Management' started by justine77, 23rd Nov, 2015.

  1. justine77

    justine77 Well-Known Member

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    Please can u tell me all options to dealing with a very noisy tenant eg music at 4 am daily

    other tenants are complaining and one tenant was very ill today, needed emergency care from a dr, and then was calling me past midnight about another tenant that usually are quiet but who decided to make a christmas party today despite me seeing them gathering friends noisily earlier and me warning them earlier that its illegal to make noise past 10 pm

    tenants are complaining they need to sleep , a very sick tenant definitely must sleep, and they couldnt. I received calls past midnight and i went down there. their young school age child was woken by the loud partying tonight and they have also more on this week with end of year concerts, rehersals etc taxing on a young school age child.

    please can you tell me all steps we can take

    we have spoken to the tenant who makes noise at 4 or 5 am daily but apparently it still continues

    please all solutions and steps are appreciated to help this please

    police dont come when anyone complain s about noise i dont know if i can do anything about this

    thank you so much
     
  2. Charlotte30

    Charlotte30 Well-Known Member

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    Not sure if this applies in OZ but in NZ we have a "Noise Control" unit which is operated by the local council. They come out and measure the noise. Infringement notices are issued and stereo equipment seized if noise continues.
     
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  3. SeafordSunshine

    SeafordSunshine Well-Known Member

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    Dear Justine,

    I am sorry to hear about this, is it an apartment? Who is the managing agent? Get in touch with them. Telephone , and then write to them every day! All the people affected need to get together and complain.leave a paper trail! I hope this helps
     
  4. JacM

    JacM VIC Buyer's Agent Business Member

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    Hi Justine

    The tenancy laws differ a bit on each state (what state is you property in?). In Vic the property manager would be able to issue the tenant a breach notice for disrupting the neighbours' quiet/peaceful enjoyment of the property. Reason code 60(2) on the breach notice would be appropriate.

    The owners corporation may also have some rules they can flex muscle on also and threatening the landlord with a fine normally sees some action towards resolution.

    Can't say it is wise for you to play policeperson and go around the here at 4am to ask the neighbours to be quiet. You don't know what you might be up against. Your personal safety should be considered. You might find yourself face to face with people with a tendency towards violence when criticized.

    Get in touch with the property manager of the property. If you are unable to determine who that might be, ask the owners corp.
     
    Last edited: 23rd Nov, 2015
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  5. bob shovel

    bob shovel Well-Known Member

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    You need to find their dealer and get them off the gear!
     
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  6. S.T

    S.T Well-Known Member

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    Invest in some ear plugs
     
  7. Scott No Mates

    Scott No Mates Well-Known Member

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    Bob, @justine77 opened with "she's dealing", so we don't have to look too hard. ;)

    Have the BC or strata manager & property manager reissue the bylaws advising that they are in breach and that their lease can be terminated.
     
  8. See Change

    See Change Timing Lord Premium Member

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    Police do come for noisy parties .......

    Have you tried it ?

    Cliff
     
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  9. Wukong

    Wukong Well-Known Member

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    When I was in Brisbane recently, a group of teenagers were very partying away at 1am a couple levels above us.

    Submitted a noise complaint via https://www.police.qld.gov.au/apps/reports/noiseComplaint. Just had to give the address and general floor level of the noise. In about 15 minutes, they closed the balcony doors, shut off all the lights and the music.
     
  10. JacM

    JacM VIC Buyer's Agent Business Member

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    @Scott No Mates - I think she said she wanted to know how to "deal with" these tenants, not that they are actually "dealing". If they were dealing and it could be proven (with police help) the property manager can kick them out very quickly for using the property for illegal goings-on.
     
  11. Azazel

    Azazel Well-Known Member

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    Why are they calling you, do you self manage?
    Sounds like a call for the cops, not the landlord.
     
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  12. D.T.

    D.T. Adelaide Property Manager Business Member

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  13. wylie

    wylie Moderator Staff Member

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    You need to explain more about the situation. If this tenant in your own house? Is it a tenant in the same block of units as you live in? Why are people calling you and not the police?
     
  14. Chilliblue

    Chilliblue Well-Known Member

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    Several options available. Have the person who the noise is affecting

    1. Contact the police and keep a log of the complaints.

    2. Contact the local council and keep a log of the complaints.

    3. If you are not the landlord contact the agent/landlord and keep a log of the complaints.
     
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  15. dabbler

    dabbler Well-Known Member

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    As above, if your tenant, have them dealt with by PM straight away, have the BC send them notice if not yours and speak with the manager, record dates and times and action taken, if they are really noisey, the police will attend, but the PM and BC should be able to fix it if they want to stay.