Last Dec I changed P.M's. I moved over to a P.M that has been stress free. However, I worry about the quality that he might be providing based on the fact that I've not heard from him for nearly the whole year. Its the first time in 15 years of having the I.P that I've never had any bills come out for tradesman etc. In 12 months there has not been a plumber or electrician bill or anything. Its most unusual based on the previous PM who seemed to send one out nearly every second month- definitely one every quarter. On the day last yr that the new lease was to be signed, the PM left it to the very last moment - the afternoon prior to the expiry date (5pm). I thought that was a bit slack but let it go. After the tenants signed the new fixed term contract and met the PM I was informed that the back door needed a new handle and something else that was minor had to be fixed. I noticed months later that there was no bill from a handyman or anything. The reason for this thread is to ask your opinion... Is it out of order for me to call the tenant at her workplace and ask for feedback on the PM. I will be angry if she tells me that she asked the PM to send out a tradesman when something went wrong- but that it didnt happen.... I dont want my house to have problems with it. What are your thoughts?