Landlord Insurance

Discussion in 'Property Management' started by Adelaide_novice, 24th Oct, 2018.

Join Australia's most dynamic and respected property investment community
  1. Adelaide_novice

    Adelaide_novice Active Member

    Joined:
    7th Aug, 2018
    Posts:
    37
    Location:
    Adelaide SA 5000, Australia
    Hi Guys,

    Just having a review of my landlord insurance for one property currently with westpac but seeing if anyone has / could recommend an insurer?

    Just looking for a better deal and service.

    Thanks in advance
     
  2. jazzsidana

    jazzsidana Well-Known Member

    Joined:
    27th Jan, 2018
    Posts:
    459
    Location:
    Melbourne
  3. Lil Skater

    Lil Skater Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,109
    Location:
    Melbourne
    EBM and Terri Scheer are the two bigger ones, both similar (ish) policies. Another one which is newer, but again similarish is Property Insurance Plus. I've had claims with the two former, but not PIP as yet so couldn't give you feedback on that side of things.

    I tend to steer clear of the big banks or "general" insurers - if you actually read the policies many barely cover anything and makes it not worth the paper it's written on IMO. I distinctly remember reading a policy from a cheap insurer some years back (I hadn't read theirs before) and pointed out to the client that it didn't cover loss of rent due to a default, accidental damages, periodic leases, vacancy if the property is inhabitable and from memory the malicious damage cap was stupidly low as well.

    Point is, read the PDS. And there's no harm in having two different policies with two different companies for building and LLI.
     
    Michael Mitchell likes this.
  4. housechopper2

    housechopper2 Well-Known Member

    Joined:
    5th Oct, 2016
    Posts:
    493
    Location:
    Melbourne
    Strongly disagree with this last point.

    Would not want to have a situation where each insurer defers a claim to the other one (just for the sake of saving a few dollars on premiums).
    Not to mention managing multiple bills etc. Go with one of the recommended insurers for both building and LL.
     
  5. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    3rd Jun, 2015
    Posts:
    9,190
    Location:
    Adelaide and Gold Coast
    Prefer to have building and LL together myself, not always possible in the case of units of course.

    As far as insurance goes, there's 3 tiers of providers;
    Tier 3 : supermarkets eg Woolworths
    Tier 2 : banks eg westpac
    Tier 1 : investor specific eg EBM, TS, PIP.

    Never use a non tier 1.
     
    jim1964, craigc, Tom Rivera and 2 others like this.
  6. Adelaide_novice

    Adelaide_novice Active Member

    Joined:
    7th Aug, 2018
    Posts:
    37
    Location:
    Adelaide SA 5000, Australia
    Thanks for the replies they have been insightful.

    We have a great tenant who is almost perfect ( ahead on rent and bills, only hear from her with big issues) and looks to be there for the long term. Thoughts on just having building insurance over LL and building?
     
  7. Propertunity

    Propertunity Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    3,476
    Location:
    NSW
    Almost perfect tenants can turn into the tenant from hell virtually overnight with a job loss, or domestic violence, or drug problem.
     
    codeninja, Angel and David Shih like this.
  8. Shazz@

    Shazz@ Well-Known Member

    Joined:
    24th Jun, 2018
    Posts:
    1,310
    Location:
    NSW
    I use EBM. Well priced and lots of inclusions compared to the banks.
    However, I recently discovered that along with your landlord insurance, make sure you get a very competent property manager!
    My tenants recently broke lease and left the unit with damaged carpets and walls. Had to spend $5k fixing up the place. The original property manager’s report had no details of what the original condition of the unit was before tenants moved in, so basically, had no baseline to compare to. In this case, landlord cover won’t help me..
     
  9. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    3rd Jun, 2015
    Posts:
    9,190
    Location:
    Adelaide and Gold Coast
    Let me tell you a real story that I'm going through right now as I type this.

    18 months ago we accepted a tenant for a property, did all the normal screenings and reference checks. Had a decent job, previous PM said she was great etc.

    Was good for 18 months. Paid rent on time, inspections were satisfactory. All parties happy with how everything was going.

    Her ex partner invites himself to move in with her. Beats her up, beats the property up, she flees interstate. We go to tribunal to get possession of the property back (this takes 6-8 weeks in SA at the moment), which is granted. However bailiff attends and someone else is camping in a caravan there out the front (we changed the locks so he couldnt get inside of course). Council won't assist, police tried to assist but can only warn/arrest him for trespassing if actually there at the time. He goes after a few days and few harsh warnings, thankfully.

    Next step, spend $2K on junk removal. Execpt they don't want to do the job until the tenants abandoned pet dog and pet snakes are removed from property, so spend a couple of days organising homes for those.

    Next step, insurance claim for $4K worth of rent/water arrears (plus rent til new tenant found - make sure your policy has that). Organise repairs - haven't got quote back yet but probably $5K worth i'm guessing.

    Get property back in order and get it rented again.

    So yea, you can do all the screenings you want, and tenant can be as perfect as you say they are, but you honestly have no control over whether they lose their job, lose their relationship, get involved with ex partners or drugs or gambling etc. These are real life people we deal with everyday, and things happen with people.

    Please get tier 1 insurance.
     
  10. Adelaide_novice

    Adelaide_novice Active Member

    Joined:
    7th Aug, 2018
    Posts:
    37
    Location:
    Adelaide SA 5000, Australia
    Thanks for the response guys and the true stories @D.T. Really Appreciate it.

    After looking at some policies and getting through the exclusions we are going to move to Terry Sheer. Their premiums are competitive and so is their coverage for where the house is located.
     
  11. Sharyn C

    Sharyn C Active Member

    Joined:
    25th Sep, 2015
    Posts:
    30
    Location:
    Vic
    Any recommendations for landlord insurance for a property on acreage?
    EBM only cover to 10 acres and Terri Scheer only cover up to 2 acres
    We have a few clients with properties just over the 10 acres who want a good landlord policy - suggestions?
     
    Tom Rivera likes this.
  12. J61

    J61 Member

    Joined:
    26th Apr, 2017
    Posts:
    23
    Location:
    Sydney
    Hi Adelaide, what I found in going through the policy inclusions was Terri and EBM were comprehensive, well regarded in claim management but off the shelf (no flex) in coverage. From my end, I felt I didn’t necessary need say 20 weeks of rent insurance given this was based on break leases. However, accidental damage to say internal fixtures was important to me so I used an insurer like CGU to structure the desired balance between the various sum insured between insurable events. Generally I’d end up with a significantly lower premium outcome which better met my insurance needs. Hope that helps.
     
    Michael Mitchell likes this.
  13. RachelAdelaide

    RachelAdelaide Member

    Joined:
    25th Mar, 2018
    Posts:
    21
    Location:
    adelaide
    whats the little bit thats not making them " perfect "
     
  14. RachelAdelaide

    RachelAdelaide Member

    Joined:
    25th Mar, 2018
    Posts:
    21
    Location:
    adelaide
    Just like a LL who no longer has any money to repair anything due to gambling it away or smoking it away.

    Tenants are people like you and i , just because a tenant has gone from the perfect tenant who ran into some trouble out of there control or even lost there job doesnt make them a tenant from hell , crap happens get over it
     
    Michael Mitchell likes this.
  15. Harry30

    Harry30 Well-Known Member

    Joined:
    4th Aug, 2017
    Posts:
    792
    Location:
    Melbourne
    I would always have building insurance with IPs, with the public liability insurance that goes with that being key. However, for landlord insurance, the question becomes when you self insurance. If you have a number of properties, can be more attractive to put premiums into account and just pay for expenses, vacancies, etc when they arise.
     
  16. Propertunity

    Propertunity Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    3,476
    Location:
    NSW
    I am over it - that's why I have a LL policy in place on all my properties. It's also the reason I have little time for LL's who do not insure and want to go on ACA complaining about a tenant from hell.

    Look you seem to have misunderstood what I was trying to get across to the OP. I did not say that all tenants who lose a job or run into life's problems, turn into a tenant from hell. Just that a small number will.......and that is why IMO the OP should take out LL insurance despite having an almost perfect tenant currently, to cover that small risk.
     
    craigc, Phoenix Pete and brettc like this.