We have a total of 9 properties, 1 PPOR and 8 investment properties. Most are in Qld, a couple in NSW and 1 in VIC if it matters. We live in NSW. The majority are currently insured with Suncorp and we are now looking at reducing our insurance costs. Total annual insurance bill is around $14k at the moment which is a big hit on cashflow at once. I have tried approaching a few insurance brokers with no response via their websites. My day job means I can't spend a lot of time on the phone and rely on communication via email where possible. If I get no response from an online inquiry form or email then they don't get my business! We have looked at reducing contents as I think for most the cover we have is too high. Can anyone recommend a broker or any other tips for reducing costs (e.g. negotiating direct with insurers)?