How to respond to aggressive customer service?

Discussion in 'Living Room' started by justine77, 14th Aug, 2019.

Join Australia's most dynamic and respected property investment community
  1. Trainee

    Trainee Well-Known Member

    Joined:
    24th May, 2017
    Posts:
    2,299
    Location:
    Australia
    Anyone who remembers a bad retail experience from a decade ago........
     
    TMNT, Lindsay_W and qak like this.
  2. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    14,949
    Location:
    Sydney or NSW or Australia
    The computer in Westpac branches broke back circa 1985, I have refused to be a customer ever since. :mad:

    Who says that I hold a grudge?
     
  3. S.T

    S.T Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    597
    Location:
    Melbourne
    It might help if you build a temple in your backyard.
     
    VB King and TMNT like this.
  4. shorty

    shorty Well-Known Member

    Joined:
    24th Jun, 2015
    Posts:
    254
    Location:
    straya
    I think I understand the problem
     
  5. qak

    qak Well-Known Member

    Joined:
    1st Jun, 2017
    Posts:
    784
    Location:
    Sydney
    Just go to FB and make the complaint!
     
  6. justine77

    justine77 Well-Known Member

    Joined:
    2nd Jul, 2015
    Posts:
    305
    Location:
    australia
    After i called them out on their aggressive demand that i purchase without being able to make clarifications, they are being more helpful.
     
  7. Trainee

    Trainee Well-Known Member

    Joined:
    24th May, 2017
    Posts:
    2,299
    Location:
    Australia
    Why didnt you do that 10 years ago? Could have saved yourself a few white hairs i reckon.
     
  8. TMNT

    TMNT Well-Known Member

    Joined:
    23rd Jul, 2015
    Posts:
    4,031
    Location:
    Melbourne
    if what you say by their other behaviour is true, then im sure it will go back to before once theyve helped you on this one