How to find who's the managing agent

Discussion in 'Property Management' started by lamecrocs, 28th Apr, 2017.

Join Australia's most dynamic and respected property investment community
  1. lamecrocs

    lamecrocs Well-Known Member

    Joined:
    8th Jan, 2017
    Posts:
    172
    Location:
    Sydney
    Hi PCers,

    Can anyone advise what's the best way to find out which agent is managing a particular property?
    e.g. can it be found on RPdata etc.

    I did do a google search and found the last rent history was in 2014, not sure if this is still relevant. Hence, I want to confirm. I tried calling the agent (I found from google search) but didn't want to give out the information.

    Another question is in NSW, how do you prove that someone has sub-let the property?

    Thanks in advance,
    LC
     
  2. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    3rd Jun, 2015
    Posts:
    9,190
    Location:
    Adelaide and Gold Coast
    RPdata will usually say who it was marketed by and what date

    You could also look at house.ksou.cn , go to the rents section and put the address in. It'll usually come up with the last ad for the property.
     
  3. DaveM

    DaveM Well-Known Member

    Joined:
    14th Jun, 2015
    Posts:
    3,761
    Location:
    Adelaide & Sydney
    Data subs like rpdata/pricefinder etc will scrape rental history, along with free data like oldlistings.com.au
     
  4. lamecrocs

    lamecrocs Well-Known Member

    Joined:
    8th Jan, 2017
    Posts:
    172
    Location:
    Sydney
    Thanks for the quick response @D.T.
    I looked up the house.ksou.cn, it has the same result as the one shown on Domain.com.au, last rented 2014.

    FYI, I'm living in my apartment and this tenancy issue has been driving me mad.
    They sub-let and had really bad tenants lately.
    I wish I rent out the property through a PM agent so he/she can deal with this. But unfortunately, I need to research and resolve it on my own for now.

    Next, I need to prove the managing agent they sub-let but when I look up the definition on NSW fair trading website, the term "sub-letting" and "additional occupants" is quite ambiguous.
    Any advice on how I could better manage this situation? e.g. how to prove noise, smoking etc.
     
  5. fullylucky

    fullylucky Well-Known Member

    Joined:
    26th Jun, 2015
    Posts:
    529
    Location:
    QLD
    rpdata shows who last did the marketing which will often be the same agency that does the PM and renting out.

    sounds like the agency just gave it to a head tenant to sublease and don't care about it as long as they get the rent.
     
    Last edited by a moderator: 1st May, 2017
    inspiredbyprop and KayTea like this.
  6. Username86

    Username86 Well-Known Member

    Joined:
    31st May, 2016
    Posts:
    139
    Location:
    Perth
    Being an apartment surely they would be contactable through strata?
     
  7. Lil Skater

    Lil Skater Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,109
    Location:
    Melbourne
    OC and/or put in a written complaint to the PM.

    Keep in mind PMs and OC managers can only do so much and they cannot disclose tenancy details to you, but they should at least ask for more information, confirm they've received the complaint and that they will handle it/direct you to someone else that can assist. It's a process though, so even once a complaint is received it can take months to have it resolved if it needs to go through breach notices, tribunal etc.

    You said that the PM won't talk to you, which they legally cannot, but they can confirm whether they manage the property or not. I'd just call and say that you want to check if they manage XYZ as there's been issues with the neighbours.

    You can prove noise and smoking by keeping a log of when it happens, I would check short term websites to see if the apartment is advertised, take screen shots and save the links.
     
  8. lamecrocs

    lamecrocs Well-Known Member

    Joined:
    8th Jan, 2017
    Posts:
    172
    Location:
    Sydney
    Hi @Lil Skater,

    Thanks heaps for this invaluable advice. I really appreciate this.

    Yes, I communicate directly to our strata manager who is managing the communication with owner/PM/tenant. So far, strata has sent out 2 notice letters and now, I'm escalating it further (potentially tribunal if need be). But I will wait for the advice from strata manager.

    This is not the case. Before my initial post, I had called the PM office just to confirm if they manage XYZ but the reception wouldn't put me through and kept on saying they have the rights not to answer my question (no reason given). Hence my thread.

    Short term website doesn't help (I had also tried). I know they advertised it on their local magazine (in foreign language) or word of mouth. And I know they would only accept/live with people from the same background.

    For noise: it's continuous or everyday. Can I take only 1 or 2 recordings and say it's happening everyday?
    For smoking: to be honest, I couldn't care less about the cigarette smoke although it's not ideal. But my real concern is the inappropriate cigarette butts disposal which to me, it's a fire hazard to the whole building (not just me). I'm collecting pictures of all the cigarette butts landed on my balcony. Also the actual cigarette butts for DNA test if need be :)
     
  9. lamecrocs

    lamecrocs Well-Known Member

    Joined:
    8th Jan, 2017
    Posts:
    172
    Location:
    Sydney
    @fullylucky, not a bad idea. I will use save this to the last :)
     
  10. Lil Skater

    Lil Skater Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,109
    Location:
    Melbourne
    I would send an email to the PM office and CC the director. They cannot disclose any information in regards to the tenancy, but there's no privacy laws that say they can't confirm whether it's on their books or not. Put your complaints in the email.

    Check the local magazines, do you know someone that speaks the same language? Or advertise on air tasker for someone to translate for you (as a suggestion).
     
    Last edited by a moderator: 1st May, 2017
  11. fullylucky

    fullylucky Well-Known Member

    Joined:
    26th Jun, 2015
    Posts:
    529
    Location:
    QLD
    I'm sure your advice is totally impractical. let's hire an interpreter? let's spend money that won't lead to anything the problem is OP isn't able to figure out who the managing agency is...

    The only chance that will happen is if the head lease moves out and the agency puts up a rental ad billboard with their company logo, which could be months and years away. OP has no way of figuring out who's behind the veil.... and even if the OP does figure it out the agency doesn't care about neighours (the OP or anyone else) and other properties around the property they manage. They only care about rent.

    My solution attacks the source of the issue. Once you stop the funds of the head tenant, they will not be able to keep up with the rent payments, the operation will become not profitable, and will terminate the lease with the managing agency then and only then will the OP be able to ascertain the true identity of the head tenant as well as the managing agency.
     
    Last edited by a moderator: 1st May, 2017
  12. Lil Skater

    Lil Skater Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,109
    Location:
    Melbourne
    Yeah, that's not how the law works.

    I don't think it's impractical. I would spend $5 to have something interpreted if it saved my own sanity. Air tasker, fiverr - both very cheap options to help remove said headache AND you're not committing a crime. Could even turn to a Facebook group, Twitter, or post it here - I'm sure *someone* will be able to read the ad.

    OP knows who the agency is, they're just being painful.

    At least you provide some entertainment FL, it's been a stressful few weeks. So, thanks!
     
  13. MyPropertyPro

    MyPropertyPro REBAA Buyer's Agents Sutherland Shire & Surrounds Business Member

    Joined:
    1st Jul, 2015
    Posts:
    1,894
    Location:
    Australia
    I am genuinely curious if you actually believe this isn't illegal in the first instance, or believe it's legal "if they started it"? You've publicly advocated hacking someone's password.

    "Well you murdered my family member so I murdered yours, therefore my murder isn't illegal".

    Really?