Hilarious tenant complaints

Discussion in 'Property Management' started by ellejay, 7th Aug, 2015.

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  1. Beelzebub

    Beelzebub Well-Known Member

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    When I first moved out of home I called the PM because my oven wouldn't work. Apparently there was an on button or something. I felt very stupid.

    On the other hand, the lock stopped working so I figured out how to pull it a part and re-built it. Now that I'm a LL I'm not sure how I'd feel about my tenant doing that.

    When you're poor the idea of having to pay for a call out is pretty scary. Probably why many tenants don't report. That or stupidity
     
  2. Waldo

    Waldo Well-Known Member

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    Seems reasonable? The house no longer fits her particular circumstances, so is just letting you know as a courtesy that she won't be renewing at her first opportunity to legally exit the lease? It's not really your place to judge the tenant on the type of car they have (lots of people don't like leaving their cars outside).
     
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  3. Angel

    Angel Well-Known Member

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    What judging? It was her decision to buy a new car after she moved into the townhouse. I wouldn't want to leave my car outside either, but I wouldn't buy a great big one if I only had a single driveway and a single garage.

    Of course I am smart enough to recognise that I should take it as a courtesy message. PM noted her tone of voice and gestures at the time the conversation took place. It was portrayed to me as a complaint and not a courtesy.
     
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  4. Waldo

    Waldo Well-Known Member

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    Surely a complaint would have been "I need you to build me a new garage to fit the car" or "I'm taking you to the tribunal for supplying a garage that is not suitable for me to fit my car into"?

    Regardless, your post really doesn't fit under the banner of "Hilarious tenant complaints"
     
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  5. Azazel

    Azazel Well-Known Member

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    Cheese n rice, should we move half of the posts here to the "Slightly amusing tenant complaints" thread?
     
  6. ellejay

    ellejay Well-Known Member

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    So our tenant moved out this week and we received an email from the pm saying the final inspection went well and the house had been left in an immaculate state. We're putting the house on the market so had the same agents go around and do the photos ready for marketing. When they emailed the photos to us we noticed that the tenant had removed the fridge freezer, washing machine, dishwasher and a lovely glass top dining table and chairs that we'd left with their agreement. Bearing in mind we'd even paid extra for an inventory, how negligent are these agents? We'd never have known anything about the missing goods if we hadn't been marketing the house.
     
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  7. D.T.

    D.T. Specialist Property Manager Business Member

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    Not one of mine but I read online:
    Tenant complains of dripping tap after hours, PM deems as non urgent so files it away for the morning.
    Tenant gets aggravated by the sound, abuses PM says its keeping her kids awake, tenant calls an after-hours plumber themselves threatening to forward the bill.
    Plumber gets there - turns out the sound is not from the tap, but someone left their electric toothbrush switched on inside the vanity cupboard.
     
  8. JacM

    JacM VIC Buyer's Agent - Melbourne, Geelong, Ballarat Business Member

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    I had one that whined (not complained) that carpet is a tricky substance to keep clean and that it aggravates her allergies. Also that the plants in the front yard gave her allergies hell through the open window of her bedroom. This was after leasing the place knowing the place had plants and carpet mind you. Also as far as I could gather, she wasn't the one that did the cleaning anyway. She left it all to her housemate. As such the whining was met with my best blank facial expression and absence of words.
     
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  9. Nemo30

    Nemo30 Well-Known Member

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    I'm with Waldo on this.

    She wanted a new car and bought the one she wanted. Didn't fit so she's moving. Sounds very reasonable.

    What would have been funny is if she compromised and bought a little one she didn't really want just so it could fit in the garage of a house she was renting and could have moved out of.
     
  10. Azazel

    Azazel Well-Known Member

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    That sounds pretty racist...
    No wait...
    SA - no problem.
    Within Sydney boundaries - racist...
    Carry on...
     
  11. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    Move it to the post where it needs to get verified for amusingness and permission granted before posting it on here.
    Please check next time Az, it's not like you can do whatever you want.
     
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  12. Azazel

    Azazel Well-Known Member

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    That's becoming more apparent.
    Seems like another case of not what you know, it's who you know.
     
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  13. GoOnAndTell

    GoOnAndTell Well-Known Member

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    i could nearly thank the tenant that lived in the place I helped my mum buy. We went to three opens before the tenant finally 'allowed' people in, i think come auction day a handful of people had managed to see the place. Auction stalled, so they put it on the market to try and get support off our bid ... no one bid. It was 1 of 2, after we purchased hers they auctioned the front it was the shabby original house rather than the ~7 year unit we just bought it hit higher than her place but they passed it in.

    Otherwise i have had a few odd ones
    * tenants complained house had too many flies, it was an 80 year old house in regional vic
    * tenants complained that a cat keeps coming and visiting.
    * tenant doesn't know how to connect TV to antenna point (i was doing a bunnings run so i got them a cable if they agreed to pay)
    * same tenant wanted a plumber out for a second time for a blocked kitchen sink ... it had a **** load of rice lodged in it.
    * tenant wants fly screens installed on every window.
     
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  14. Nemo30

    Nemo30 Well-Known Member

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    I've never lived in a house without fly screens, I always thought they were pretty standard and expected. A bit like curtains in your bedroom.
     
  15. wylie

    wylie Moderator Staff Member

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    Nope :p:D
     
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  16. GoOnAndTell

    GoOnAndTell Well-Known Member

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    i am with you ... but it isn't like the fly screens disappeared one night they where not there when they inspected and signed the lease.

    We rent ourselves and the amount of stuff we just fix and put up with Vs the tenant wanting us to call a sparky out because a downlight is out does up upset me sometimes ... but as per another thread we are hitting some key numbers so it makes it easier.
     
  17. Zoolander

    Zoolander Well-Known Member

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    I had a quirkly tribunal complaint to share.

    My tenant's lease was ending soon and I wanted to live into the place so my agent issued an end of lease termination. She filed a tribunal tribunal complaint that we were kicking her out because she was
    running a brothel from the apartment
    ... which we had no idea about. Good thing water bills are shared in apartments, otherwise all those client pre and post sex showers would've hit my rental income harder. Also explains the shoulder-level gyrock crack in one of the walls.

    Anyway, at the mediation she asked for a 3 month extension on the termination date. I said no. She came back proposing a 6 month extension, which we explained that her time is better invested finding a new property instead of persisting with this tribunal stuff. We know our reasons for the end of lease termination were solid and simple, having given the proper amount of prior notice.

    She ended up dropping her case but the whole thing was bizarre.

    I didn't end up moving into the place - know had numerous bare arses thrusting in the same area as where I'd be sleeping rubs me the wrong way.
     
  18. Jess Peletier

    Jess Peletier Mortgage Broker - Australia Wide Business Member

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    I recently had a tenant move into a 1 yr old property complain that the ensuite vanity was leaking and had black mould, and as such sending mould into the atmosphere which was causing her all manner of illness - she'd said she'd been in hospital due to the mould.

    I sent a plumber around to check with the agreement that if nothing (no mould, no leak) was found she would pay.

    Nothing was found. :rolleyes:
     
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  19. Bran

    Bran Well-Known Member

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    *cough.. yeah what sort of idiot would do that :)


    (me...)
     
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  20. Tejas57

    Tejas57 Member

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    best one for me - My IP is in toowong in brisbane so is sought after by students. i also aligned lease end dates with the uni year.

    anyway had a student rent the unit and a the end of the lease i issue a notice to terminate. on the termination day tenant is still in the unit. when the agent questions the tenant she says that she's renting the unit for her studies. she failed a unit and needs to take the supplementary exam. she argued that she should be allowed to live in the unit, rent free until she takes the exam. than she will fly home...

    she didn't like it when i shot this idea down
     
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