I know there are agents that are good to deal with when selling, buying, or managing. I seem to have no luck with good management agent for my north parramatta property. Initially it was with Ray White Parramatta - property manager don't really communicate with me, property inspections done by officers and then very little feedback. I offered to reduce rent to secure a tenant but they believe the rent is about right no need to reduce. Eventually it was empty for close to 4 months before I personally put a tenant in there myself. The property was moved over to Laing & Simmons Parramatta 3 years ago (?). Initially it was great - manager kept me informed all the time. Then it was quite for a while - eventually found out old manager left, new manager came in and the communication just went down hill. Emails not returned, rude to valuers, couldn't provide me with inspection reports. Funny thing is they've got this business development manager who from her EDMs sounds like it's a good agency. Earlier this year I was trying to release some equity but bank couldn't get inspection access, eventually I had to refinance over to another bank (new bank willing to do desktop valuation, no access required). Rent is lower than market rent, so few days ago I emailed the property manager asking her where she's at with the inspection report, and to increase rent. No reply at all so far. Seriously considering taking it elsewhere. I've read mixed reviews about R&W, but Starr Partners Parramatta sounds so I might give them a call. Would anyone have ones they recommend? and ones to avoid?