Excessive Body Corporate Fees

Discussion in 'Property Management' started by Jon B, 27th Mar, 2017.

Join Australia's most dynamic and respected property investment community
Tags:
  1. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    Hello,

    I am concerned that our body corporate management is ripping us off with their admin fees. The townhouse I own is in Brisbane and is a set of 4 with the only real common area being the driveway and a small garden. The lawn is on the footpath and would take approximately 10-20 minutes to mow. They are charging us $6832 ($1708 each) per year in admin fees (inc. insurance). Sinking fund is $5980 but I am not concerned about this. Unfortunately we are 1 ½ years into a 3 year contract?


    Numbers I am particular suspicious of include:

    Fees & Permits 88.00 Not sure what this could be for?
    Insurance - Work Cover 364.80 We do not engage workers and I rang Workcover to confirm this.
    Printing Post. & Stationery 469.48!!??
    Rep & Maint-Gardens & Grounds 1,468.50
    Statutory Return Fees 302.50 - Has anyone every heard of this?


    I found out that our Workers Comp policy costs $200. Body Corp Managers charged us $364.80? Does the extra $164.8 just go into BCM pockets? The gardener charges $1320 per year ($110 per month). Body Corp Managers charged us $1,468.50. Is this another $148.50 going to them?
    Are they allowed to add on these extra costs on top of their other significant admin fees?

    Does $3203 each per year ($1708 in admin) seem outrageous to anyone else?

    What are our options here?


    Thanks for your assistance in advance :)
     
  2. datto

    datto Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    6,675
    Location:
    Mt Druuiitt
    How much is your building insurance policy in total?

    You'll find this where the bulk of the money is going. Management do take a kick back but they have to disclose how much.

    Welcome to the world of strata management. You can start ripping your hair out when ready.
     
  3. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    Insurance costs us 2,235.10 (not including the unnecessary Workers Comp)

    This covers
    Building $1,459,710.00
    Common Contents $15,192.00
    Public Liability $20,000,000.00
    Loss of Rent $218,957.00
    Catastrophe $437,913.00
    Fidelity Guarantee $100,000.00
    Voluntary Workers $200,000.00
    Office Bearers $1,000,000.00
     
  4. datto

    datto Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    6,675
    Location:
    Mt Druuiitt
    Your insurance bill seems cheap.

    Statutory Return Fees $302.50- these are probably tax returns.

    All the body corp managers I have dealt with have these "add ons". It seems to be an industry norm.

    Looking at your figures I wouldn't be too alarmed. I don't think you are getting ripped off any more than the average lot owner.

    If you do the gardening yourself you'll save $1468.50.

    You got a small block. Think about running the strata yourself after the contract expires.

    If you give the current manager the flick now they probably slug you the fees till end of contract. Have a read of the contract.
     
    Jon B likes this.
  5. Jamie Moore

    Jamie Moore MORTGAGE BROKER - AUSTRALIA WIDE Business Member

    Joined:
    18th Jun, 2015
    Posts:
    3,980
    Location:
    Canberra, Brisbane and Sunshine Coast
    Not really a direct comparison but I have a townhouse in Canberra - it's in a low maintenance complex and they slug me slightly more than you're paying :-(

    Cheers

    Jamie
     
    Jon B likes this.
  6. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    27,255
    Location:
    Sydney or NSW or Australia
    Your strata doesn't employ anyone - is your lawn mowing guy a Pty Ltd?, who takes care of your bins? Cleans gutters? Handyman for CP maintenance? These may typically covered by workers compensation insurance.
     
  7. abbyfresh

    abbyfresh Well-Known Member

    Joined:
    2nd Jul, 2015
    Posts:
    435
    Location:
    VIC
    Drive around to some similar blocks and see who manages those. Then obtain a proposal of costs for them manage your block.

    You'll soon work out whether if what you are paying is on market or not.

    If you end up wanting to change you need most other owners in favour and a legal out to safely exit early or some other arrangement.

    Many body corporate managers run rorts on their owners and prey on not being able to be sacked in a hurry and contracts that auto roll over at higher than CPI rates. Just my humble opinion from experience.

    At least with land tax there is a level playing field with all other similar properties.
     
    Jon B and wylie like this.
  8. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    Thanks for your feedback everyone.

    I don't understand how for example, if workers comp costs $200, they can charge the body corp $364.8?
     
  9. datto

    datto Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    6,675
    Location:
    Mt Druuiitt

    That may be a question you have to put to the strata manager.

    At least you have fidelity cover in your policy.
     
  10. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    27,255
    Location:
    Sydney or NSW or Australia
    I see they've got you covered ;)

    Other add-ons over the basic cost of the workers comp might be brokerage, stamp duty and commission.
     
    datto likes this.
  11. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    I had a lengthy discussion with WorkCover Qld about this.

    They walked me through the ATO questionnaire to determine whether we as a body corporate engage any “employees”.Calculators and tools_Host


    It was determined that any gardener or maintenance person we engage would not be considered an employee, and as such we do not require Workers Compensation as we do not pay wages/ have employees.
     
  12. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    27,255
    Location:
    Sydney or NSW or Australia
    It may also cover voluntary workers eg a resident sweeping paths or tidying the grounds.
     
  13. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    That should be covered by the Voluntary Workers Insurance $200,000.00
     
  14. Scott No Mates

    Scott No Mates Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    27,255
    Location:
    Sydney or NSW or Australia
    Is $25/qtr going to send you bust?
     
  15. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    If you would be happy to send me $100 every year, then I will send you through my details.

    The Workers Comp is just 1 issue I have of many with the Body Corp Manager.
     
  16. hammer

    hammer Well-Known Member

    Joined:
    28th Aug, 2015
    Posts:
    2,867
    Location:
    Darwin
    Can you hold out for a year and a half then go self-managed?

    I live in a self-managed group of four and it works well.

    Wouldn't want to do it with more than that though....
     
  17. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    Yes, I haven't heard any suggestions of possible recourse so this will probably be the way to go thank you.
     
  18. Ted Varrick

    Ted Varrick Well-Known Member

    Joined:
    21st Jun, 2015
    Posts:
    1,941
    Location:
    No Mans Land
    Jon, what do the other owners in the strata plan feel about the performance of the current strata manager?
     
  19. Jon B

    Jon B Member

    Joined:
    27th Mar, 2017
    Posts:
    8
    Location:
    Brisbane
    I know that the bloke next to me is quite unhappy about it, but at the same time he is fairly unmotivated to do much about it...