Hi all, I am new here so please be kind. Interesting in getting other landlords opinions. Scenario: - I have one residential IP in NSW. - I changed property managers this year due to an incompetent PM agency I stuck with, stupidly, for over 10 years and I finally got fed up. - The last PM authorised (by way of work order) a tradesperson to do some non urgent repairs, without communicating this with me at the time or obtaining my authority. I didn't receive a quote/nothing. - Fast forward, after being with the new PM well into the 7th month, I receive, out of the blue, an email & calls on my personal mobile directly from a tradesperson harassing me for payment of an invoice for "supposed" work done at my IP 7 months earlier!! Pay in 7 days or I'm taking you to fair trading, the email said. When I responded via email, that I knew nothing about this & had never heard of this tradie or his business before, had never received a quote from him etc, he told me my previous PM passed him all of my personal details, including my home address & he explained that my previous PM gave him the work order. - The previous PM then ignores all my calls (Because I am seeking an explanation) and sends me an email instead with the 'invoice' (which I had then viewed for the first time), telling me I have to pay and they have told the tradie to take me to the NSW civil and penalties tribunal (if this is what it's called?). - I responded to the PM expressing my concerns, namely, breaching my privacy and also disputing the "supposed" work as the time lapse of 7 months does not enable me to verify that the work was even completed, and lastly that I did not authorise this work. Previous PM responded threatening that the tradie has "every right to go to my property and remove the work done"???!!! Their exact words. So my question is: has any other landlord experienced this? A PM authorising work they didn't know about? A time lapse like this? What do you all suggest?