Electrical issue with fluorescent lights

I brought some LED fluorescent lights (entire unit not just the tubes) from bunnings to replace my old set of lights. i called an electrician out and paid him to install these. Out of the 3 lights installed, 2 of them are okay. But the fourth installed one of the batten flickers - the other one doesnt. There is no dimmer switch for these, just ordinary switches.

He waived me off and says there is nothing he can do about the flicker and its to do with my power. He says the product is badly design and its not his responsibility to get it working.

Can this really be possible? The other 2 working lights are fine, and it is installed in the same room. I can't understand how a product can be sold if it doesn't work - they are just the typical LED lights Is the electrician taking me for a ride?

Now i'm stuck with a non functional light and to get that replaced, I'll have to call another electrician to take it down and install it.

These are the lights:
DETA 18W Twin Batten Fixed LED Light with Diffuser Cover

 

Not sure if it is your power really, sounds like a faulty unit from Bunnings. If your power was the problem, I would say that all lights would have a similar problem?

 

Try changing the starter if it has one.

We have had units not work correctly out of the box we have also had units not work after very short time in operation. All very frustrating.

 

We had a spare unit on the day and I asked the electrician at the time to switch it over. He says it won’t make a difference and that the product is s*** so wouldn’t do it.

It’s not like I got a cheap lights, I got the stock standard stuff from bunnings, that was the main brand they stocked. If it wasn’t designed to standard I don’t think they will be selling it.

I don’t think there is a starter, it’s LED battens.

The problems is this seems to be its like trial and error. The electrician is saying it’s not his problem but to install it again I need to pay for another call out fee and labour cost. If the product is at fault, then of course Bunnings will replace it but I have to call out the electrician again to remove and install it. And it may or may not fix the problem if he insists it’s to do with power and that the product isn’t designed correctly.

 

It is a bit odd that the electrician blames the product when some of them work and won't use the spare but stranger things have happened.

You will need a call out either way - call a different electrician. Then you can discount the first electricians invoice based on the outcome.

 

thanks all. Will cut my loss and call another electrician. Its really hard to tell whether its a bad product or the electrician being dodgy. If its approved for sale especially in reputable places like Bunnings, I have no reason to believe its not fit for purpose.

 

That's on guarantee of quality - Masters & Bunnies it was a race to the bottom.

I bought 4 GUD led lights yesterday, o e brand was $20, the other $10 but being sold out at half price. I have ¼ of the expectations.

 

That, to me, just says "I'm not making more profit by supplying the parts, so F you."

I wouldn't be calling them back.

 

Electrical at Bunnings is for the most part, terrible.
I’m an electrician and the return rates on Bunnings light fittings is massive, I couldn’t count the number of faulty/broken light fittings I’ve pulled out of brand new packaging.
It’s the risk you take when you supply your own materials, it’s not the electricians fault the parts are faulty.

Stab in the dark, did you buy arlec brand?

 

Its all budget and they cut quality to sell for a price. A guy at work bought 8 fans. Two didnt work well (one wobbled and one makes a noise). He suspected that in advance and had bought a few spares. So out of 10 he needed 8 and they all worked.

I ask myself each week - How good is this Aldi stuff ?

 

Thank you all.

 

Agree with the others- it’s the quality of the lights. The electrician that I use never installs electricals from Bunnings or other cheap lighting places for this reason. So I usually have to fork out extra and get them from Beacon. Glad I did this- no problems so far.

 

@Paul@PFI so how good is the Aldi stuff?

 

He has had them running for five months and other than the two he replaced he is happy.
That said, he has seen Aldi sell ABS plastic ones which he wouldnt have bought. His are more robust laminated timbers etc (like a airplane prop). He picked them up in the second week when they marked their stock down from $200 a piece to $69.

Says he rarely used the AC in the real hot summer so they helped with his power bill