EBM vs Terri Scheer

Discussion in 'Property Management' started by kimba88, 6th Oct, 2015.

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EBM or Terri Scheer

  1. EBM

    54.0%
  2. Terri Scheer

    46.0%
  1. David Shih

    David Shih Mortgage Broker Business Member

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    Have you contacted @brettc for a discount code for EBM? That should bring it down a bit for the first year if it's a new policy.

    Personally I have not used Terri Scheer before so I can't comment too much about their service. Price and policy inclusion is one thing and there is also the time that it takes for the insurer to reimburse the claim and so far EBM has been very quick. I know some insurers could take up to 6 months or even longer to reimburse, which could be a problem and send you out of pocket.

    Also had a recent incident where someone who is not on the lease was doing meth in one of my IPs. The whole process of getting it de-contaminated is a painfully long but long story short, EBM approved my case and has been covering me rent for last 6 months as the house is contaminated so we cannot get a tenant. For that alone it's money well spent.

    Cheers,
    David
     
    Last edited: 28th Jun, 2018
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  2. oneone

    oneone Well-Known Member

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    thanks, I'll do that but the EMB qoute already has the 60 day free discount. Which would mean the real price difference is even bigger, like for next year's renewal (but that's a future story)
     
  3. qak

    qak Well-Known Member

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    I'd like to know too ... also the difference between malicious and deliberate damage?
     
  4. brettc

    brettc Well-Known Member Business Plus Member

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    There are some really good points you make here. Although comparing feature for feature is one thing, and certainly worthwhile doing, there are a lot of other things that come into it including service, claims record etc. Often it's the things that aren't said, or can't be quantified, that's most important. Unfortunately it can sometimes be a hard lesson to learn though.
     
  5. Phantom

    Phantom Well-Known Member Premium Member

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    @qak Malicious damage is caused out of spite to intentionally damage property like kicking a hole in the wall. Deliberate damage is damage still caused with intent, but not in a malicious way like putting a nail in the wall to hang a picture frame.
     
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  6. brettc

    brettc Well-Known Member Business Plus Member

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    I could write a book on it but will keep it brief for now.

    Essentially with malicious damage you need to prove "intent", prove that the specific intent of the tenant was to cause damage. It will also generally require you to have reported the incident to police. An example may be they took a sledgehammer to a wall because you gave them a notice to leave.

    On the other hand, "deliberate" damage may be that the action of the tenant was deliberate, but their intent was not to cause damage. This may include something like damage caused by hanging picture hooks, they deliberately hung the hooks but their intent was not to cause damage, their intent was so that they could hang some pictures, the damage was purely a consequence. Another example may be that somebody repainted your house, they deliberately painted but their intent was to beautify it, the fact it may be black could be the issue.

    The third one of course is "accidental" damage. This one could be something like a red wine stain on the carpet, or the result of a party, or oil on the carpet because it was raining outside and the motorbike really needed an oil change. And plenty of other circumstances.

    I hope that helps.
     
  7. D.T.

    D.T. Specialist Property Manager Business Member

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    I laughed
     
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  8. Hosko

    Hosko Well-Known Member

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    Answered perfectly by BrettC
     
  9. dabbler

    dabbler Well-Known Member

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    Do you think it is reasonable to force people to work in the rain.....maybe while drinking their wine ?

    FB will blow up on you, so better change that expectation...
     
  10. dabbler

    dabbler Well-Known Member

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    I wouldn't...am sure you have seen them :)
     
  11. dabbler

    dabbler Well-Known Member

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    Just a question, does EBM now do like TS and just call it all tenant damage, or does it all need separating still ?
     
  12. D.T.

    D.T. Specialist Property Manager Business Member

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    Have seen all sorts. Have figured out why the PM forum is full of wine pics.
     
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  13. dabbler

    dabbler Well-Known Member

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    Oh, and while were at it, what are some things considered non claimable now by EBM seeing the policy has changed somewhat over last couple of years.

    I mean grey area things that may not be so obvious,
     
  14. dabbler

    dabbler Well-Known Member

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    Some tenants you really have to shake your head at and wonder, wine spills is easy to understand, the most houseproud would have done this to own place or by a guest.

    But I know someone, who has photos of the horse inside, it eats in there too, I know they will say it is trained (no, I wont get into this one as not my place), but a horse with shoes walking over all the flooring or various types....mmm

    And another I saw, house has plenty of hard non absorbant flooring, but the caring tenant has the poop tray in a bedroom, a full bedroom for the pet.......
     
  15. brettc

    brettc Well-Known Member Business Plus Member

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    No we haven't gone down that path however it's not a decision the Insured needs to make (accidental, deliberate or malicious). The claim can be submitted as damage and then our claims team can discuss it with the property owner. We see keeping some separation as important to ensure any damage trends etc. are identified and make sure the policy remains relevant for what is actually occurring.
     
  16. bamp

    bamp Well-Known Member

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    Hi Brett does EBM offer an auto renew option?
     
  17. brettc

    brettc Well-Known Member Business Plus Member

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    The process is that renewals are sent out approximately 6 weeks in advance. Renewal is subject to payment. We don't have a direct debit option so you are required to make payment to effect the renewal, you do have time to make the payment however before they would eventually lapse for non-payment.
     
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  18. asokalik

    asokalik New Member

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    Hi @brettc, how can I claim the 60 days free landlord insurance? The link simply takes me to the EBM homepage. Is there a coupon code I should use in the application? Thanks in advance.
     
  19. brettc

    brettc Well-Known Member Business Plus Member

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    As long as you're referring to this link, it will appear as a the normal RentCover home page but when you click through to apply online it will be applying a discount. If that doesn't occur (although I just tested it and it should be), then please let me know.
     
  20. Catalyst

    Catalyst Well-Known Member

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    Hi @brettc

    I received my renewal tax invoice via mail. Is there a way to get the cover summary in soft copy?

    Thanks.