Hi guys i have a fence that has fallen down in VIC the house is new however the builder has voided the warranty as the neighbor has built panels on top of the fence. From searching the regulations from the developers were maximum 1.98m i haven't been down there to measure, however i think this has been exceeded. So i told my agent to contact to neighbor and tell them to fix it. My response was that they only manage the tenents.... Am i missing something here about property managing ??
I'd say it is out of scope. They are the agency between you and the tenants ~ I guess the term "property" manager is incorrect - it should be "tenancy management". The Y-man
It's a fencing issue affecting your property and your tenants. Get the agent to write to the neighbours advising that they fix the fence Get a new property manager like @Lil Skater
There's quite a few agents that don't deal with fences.. It's a huge PITA, but it's part of dealing with properties and the fact of the matter is it's another maintenance issue like anything else. If your agent won't assist, I would recommend contacting the council and they can supply some details of the neighbour. You could also just try Googling the address to see if it's been leased and there's an agent involved, or ask an agent nicely who might have ownership data and can do it on your behalf. Organise one or two quotes, send them to the neighbour and request they contact you - if they won't cooperate out of the gate you need to go through the process of issuing a notice to fence.
Over the years, I have had a few fencing transactions/issues with our IPs and their neighbours. Our PMs have always handed them. If they didn’t, they would have received 30 days notice to terminate PM agreement.
If just a few palings, RM may arrange a handyman to fix it. If a whole fence collapsed, it's better for the owner to deal with it directly.