In February we supplied grapes to a local winemaker - paid for the picking and transport ourselves - with a payment schedule (which is normal in the wine industry) for the total to be paid off over 6 months - with final payment being 30th June. Feeling rather annoyed (to put it mildly) after being promised payment over and over yet not a cent has come through, despite several email and telephone reminders/requests for payment. It's only a small amount of just under $3,000 ... but I'm not prepared to write it off. They live in a super flash house on a substantial property, kids go to the most expensive private school in the area and I understand things can be tight in the winemaking business ... I have just left YET another message on their answering machine advising I will be taking this to the small claims court ... and want to start proceedings. This is a situation of an individual supplying a business (ABN holder). I thought the correct place to go is NCAT (NSW) but the website seems to deal mainly with residential/tenancy or consumer (purchaser) complaints ... talking to the Dept Fair Trading, they don't deal with these issues of an individual supplying goods to a business ... recommended Small Business Commissioner, but said they deal with business to business only ... should I just go straight to a debt collector?