What should I do with tenant

I recently had a tenant move out of property
There is qeuit abit of damage that really shouldn't have happened
We are going to move into house to slowly renovate so not sure what to do
They picked up they'd furniture and left and only paid a cleaner to clean for 3 hours
They have since had their mum who is. Gun of a cleaner cleaning for two full days and hasn't finish , if that tells you how dirty place was , it included a condom at front door , lovely
Anyhow they are also extended relatives (I have told them they will be treated like anyone else
The damage is probably $2000
Curtains totally distroyed , sliding window the same
And walls on bedroom with gashes in them
Flyscreens totally torn apart (brand new 1 1/2 years ago
Toilet roll holder snapped
Cigarette burn in bathroom sink
Padlock on shed with no key
Anyhow the thing I'm most ****** about
Or should I just say totally baffled is when we left the property we made sure all lights worked , even left spare globes in cupboard and they have gone around house and taken all the light globes with them on their move interstate (we know they have them because family told us ). They have since offered to post them back although we spend $80 on new ones so cleaner could clean
Could I have opinions on what others would do with this ?
And yes we have a bond and haven't released it yet
Should we go for everything due to the disrespect or not both
Has anyone experienced a tenant doing this ?
Thanks in advance

 

Did you have Bond / insurance ?

 

I've never experienced anything like that. Family or not I'd want every cent back. You're running a business not a housing charity. Simple as that. They need consequences.

 

You need to complete and outgoing property condition report then lodge a bond claim form. Family or not they need to pay for the damage they did. Your state government will have guidelines for you to follow.

 

Yes I have bond and landlord insurance
I'm not worried about upsetting them being family
I was very straight down the line with "place must be left the way you got it " what they moved in
And as. Usual "we promise "
I'm just baffled with the lightglobes
And they are just normal ones too
I'm half inclined to claim every cent due to the lack of respect with the lightglobes
Just want others opinions

 

I've done ongoing , very detailed including photos
Doing outgoing tomorrow

 

Look at it another way, why wouldn't you claim your losses back? I wouldn't try to fathom the behaviour, as you said, just total lack of regard for others.

 

Yes it is a lack of regard for others
People must wonder why they struggle through life when they bring it on themself

 

I can't understand how a household of normal light globes costs $80!

But totally understand wanting to recover as much as possible.

 

I'm not trying to recover as much as possible
Just in lounge room there is 4 light fittings with 4 globes in each , 16 x $2.80 = $44.80
Just for one room.
Then there is another room with three globes
Plus all other room and outside flood lights


Yep they even took them
They did leave one globe though , because it was blown lol
Adds up quickly and more than I thought it would be as I've never had to purchase a whole house full before

 

Go to tribunal with receipts invoices for any and all damages. Leave nothing out, including cleaning and gardening.,

Get entire bond awarded to go towards damaged.
Claim the rest as debt against tenant.
You then use that for magistrates court/ blacklist database or claim through insurance.

That's the nature of this business.

 

Yes, just recently actually, but not family.

They'd been in here for ~10years, I've only had it for 18mths, took it on as SM with purchase, no condition report etc was supplied by agent, recon they didn't get one from the agent they took it over from, yadda yadda yadda.

When they gave notice like most they promised they'd clean, fix up the damage, missing/broken fly screens, punch holes in doors, broken window etc etc, they weren't house proud, just about made me sick coming in here, but that's how some people live.

When they left all they did was take their stuff, well most of it, didn't clean a thing, but signed bond over, only $800.

Thought seriously about pushing it with them direct but with no condition report etc, plus no matter what they did it wouldn't be to my standard, place was getting stripped anyway, not worth the hassle/stress, so let it go.

Otherwise I'd prob still be dealing with it today, however I moved in last weekend to a near new interior.

 

So I can put them on database ?
How do you do that ?

 

Usually through an agent who has a subscription. I'm not sure if there is a private way to do it.

Assuming you are self managing?

 

Yes I am , never again and no family

 

What I was trying to get at above with all my blabbing was related to this

Whilst it's certainly worth chasing with a few phone calls, shaming them to the rest of the family etc, much more time than that for 2k is possibly a waste of your time/life driven by frustration and perhaps retaliation, rather than getting on with your life, what's required to make it your home.

 

Good. Complete a very detailed outgoing report. If you need to go to the tribunal you will need to provide a detailed statement of claim with photos, receipts, ongoing reports, any breach notices, emails the works.

I have done this in Perth and in Melbourne and I was awarded part of the bond money to cover the damage done by tenants. I have never needed to claim the whole bond.