Well - that's rather sucky

Discussion in 'Living Room' started by Lizzie, 16th Oct, 2019.

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  1. Lizzie

    Lizzie Well-Known Member

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    Received email from Telstra Mobile ... the ONLY service available in our area ... that they are moving us automatically to a new, 25% more expensive plan (the new cheapest available on their network) with the comment:

    "If you don’t want to move to the new plan, you can cancel your service without a termination fee."

    :mad:
     
    Santaslayer likes this.
  2. Scott No Mates

    Scott No Mates Well-Known Member

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    Telstra have plenty of resellers who also use the Telstra network (and get the Telstra coverage) - eg: Aldi, Telechoice, Boost etc. Don't fall for the line that you can only get the Telstra service from Telstra (ie the run around).

    Linky
     
    Archaon, wylie, significance and 3 others like this.
  3. The Y-man

    The Y-man Moderator Staff Member

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    @Lizzie

    We thank you for continuing to contribute to our retirement plans. :D (I do acctually have some very old TLS shares stashed away)

    The Y-man
     
  4. inertia

    inertia Well-Known Member

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    Jb Hifi often has really good deals for new customers. The catch is it is only for new customers. The way around that is to port-out to an alternate carrier for a few days/week, then go to JB and port back to Telstra.

    Cheers,
    Inertia.
     
  5. mikey7

    mikey7 Well-Known Member

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    This.
    I did it 18months ago and got a couple of free Google Pixel 2 Cal's. Beat deal ever
     
  6. inertia

    inertia Well-Known Member

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    A mate had some JB vouchers, so I got $200 worth off him, signed up on the JB telstra deal and got another $200 worth of vouchers, then bought the pixel 3 and got a bonus $200 in vouchers - and paid back my mate... so effectively paid $800 for the pixel 3 when it launched.

    Cheers,
    Inertia.
     
  7. Momentum

    Momentum Well-Known Member

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    I'm currently paying Telstra $80 a month for 1,000GB of internet.
    I got an email saying NBN has arrived and these are my 2 options:
    1. $75 for 200gb
    2. $90 for unlimited
    I will be moving away from these *******s
     
  8. random

    random Well-Known Member

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    Haaa, surprise surprise , bloody Telstra they're worse than our pollies.
     
  9. Joynz

    Joynz Well-Known Member

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    Are you sure? I was with Telstra earlier this year and paying $80 per month for 100gb on cable including home phone.

    $80 for 1000gb seems very good value. What’s the plan called?
     
  10. Momentum

    Momentum Well-Known Member

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    BigPond® Broadband 1000GB Naked Standard Speed – CABLE
     
  11. Westminster

    Westminster Tigress at Tiger Developments Business Member

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    I wonder if they are allowed to do that??

    BTW what the others say is a good idea. We have one Aldi phone in the family as it has much better coverage when we are travelling outside the metro area.
     
  12. hammer

    hammer Well-Known Member

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    Another vote here for the resellers. I'm with boost. Costs bugger all ($30 a month) and I can be in the remotest of spots and still get signal with truckloads of fast data.

    It'll be a similar story with the other resellers.

    It's an total no-brainer.
     
  13. Lizzie

    Lizzie Well-Known Member

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    I suspect there's a clause in the fine print saying that they can ... still undecided as the cheaper plans don't seem to have as much data allowance but will investigate further. ATM coverage is the biggie
     
  14. Scott No Mates

    Scott No Mates Well-Known Member

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    That's why I suggested using one of the resellers which use Telstra. The resellers just use Telstra to provide an alternative just on price not on who is providing the service.
     
  15. mikey7

    mikey7 Well-Known Member

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    I just moved from Telstra to AussieBroadband for the same thing. If you google coupon codes, there's a Facebook code for a free month.

    I signed up online, literally 12mins my internet was dead. 11 minutes after that, it was all back up and running on the new ISP. I was amazed - 23mins to switch to new internet without picking up the phone or getting off my chair.

    They also have an app you can download to control your plan, do diagnostics etc. If you need more data or more speed, change it in the app (choose whether you want it now or next billing period), and done. It's so much better than Telstra, and I'm paying $25 less per month for the same thing (less data, but I don't need 'unlimited'). Can't believe I didn't switch a year ago.
     
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  16. Kinnon

    Kinnon Well-Known Member

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    If you're looking to go a reseller look at their coverage map against the Telstra one. It's something I looked in to a few years ago and found they weren't exactly the same. The resellers seemed to have less coverage than Telstra direct.
     
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  17. Lizzie

    Lizzie Well-Known Member

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    That's my concern as I'm often down to 1 bar - whilst standing outside in the rain - on one leg - holding onto a coat hanger
     
  18. Scott No Mates

    Scott No Mates Well-Known Member

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    What you're likely to miss out on is the earliest rollout of 5G (first in the CBDs, then suburbs, then the bush). Not a problem if you don't have a 5G capable phone (only for data).

    Grab a cheapie SIM to test the service. Might be $10 well spent.
     
    hammer likes this.
  19. hammer

    hammer Well-Known Member

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    This is no longer the case. A while back the resellers were limited to 3g whilst Telstra customers were able to access 4g. This changed a year or so ago so now all resellers get access to both 3g and 4g.

    I.e the coverage is now the same.

    5g will go through the same process but as far as I understand it, 5g has far worse coverage than 4g. So you should be good @Lizzie .
     
    Lizzie likes this.
  20. Ted Varrick

    Ted Varrick Well-Known Member

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    You guys obviously use heaps of data, but if not Internode is worth a look.

    Internode :: Residential :: Phone and VoIP :: NodeMobile

    Their service has been outstanding over 20 years, and, as a usual disclaimer, I have no financial involvement with this company, except as a long term customer.