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Water ingress fault on Power circuit

Discussion in 'Repairs & Maintenance' started by R.B., 22nd Dec, 2015.

  1. R.B.

    R.B. Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    54
    Location:
    Sydney
    Hi Guys,
    on Monday I received an invoice from the REA for a $340 Electrician bill. didn't say anything except there was water ingress fault, identified, tested and OK.

    I contacted the REA for the bill, what did they do, what was the reason, was it temporary of permanently fixed?. the REA didn't have a clue, he said that there was no power in the house on the weekend, and this is considered an emergency call.

    I told the agent to hold off the payment, until I get proper explanation for the issue, tried to call them twice without response.

    My concern is water with electricity could cause fire, and the issue could happen again because root cause is not fixed.

    Do you guys have had a similar situation before. Please advise from your experience.

    Thanks
    Ramez
     
  2. Marg4000

    Marg4000 Well-Known Member

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    18th Jun, 2015
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    925
    Location:
    Qld
    Ask for the name of the electrician and contact them direct to find out what was wrong.

    As an emergency repair you have no option but to pay.
    Marg
     
  3. R.B.

    R.B. Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    54
    Location:
    Sydney
    they have a 1300 number, and they don't give the electrician number, they say they will call back but never do.
     
  4. dabbler

    dabbler Well-Known Member

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    That is odd, who has the 1300 ?
     
  5. sauber

    sauber Well-Known Member

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    Location:
    VB
    It's not elecfirst by any chance is it?
     
  6. sauber

    sauber Well-Known Member

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    Location:
    VB
    Do you still need a sparky cause happy to help out as im one that is if you need one..Is it in melb??
     
  7. wylie

    wylie Moderator Staff Member

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    Location:
    Brisbane
    Press them for the number of the sparkie and tell them nobody has called back. Suggest you may post a bad review of their business if you don't get answers.

    I'm not one to do this but after bad service from a kitchen appliance repaired in an IP I did just that. They contacted me with a financial compromise if I followed up the review and said they dealt with the problem.

    Ensure they know you want more details of the problem and the fix and are not just trying to avoid paying the account.
     
  8. Ting

    Ting Member

    Joined:
    3rd Mar, 2016
    Posts:
    18
    Location:
    Brisbane
    Water with electricity will not cause fire, water will cause short circuit and trips earth leakage device then whatever appliances in the same circuit will have no power.
    I am interested what your electrician says...

    Ting
     
  9. Chilliblue

    Chilliblue Well-Known Member

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    Location:
    Australia
    My PM agreements state that all invoices must detail the what was presented to the contractor upon seeing the issue (usually a photograph or description), possible cause (tenant, wear and tear etc) and then what works were undertaken.