Virtual Assistants - Philippines

Discussion in 'The Buying & Selling Process' started by benofbrisbane, 11th Jan, 2017.

Join Australia's most dynamic and respected property investment community
Tags:
  1. benofbrisbane

    benofbrisbane Active Member

    Joined:
    25th Jun, 2015
    Posts:
    41
    Location:
    Brisbane
    Hi All

    I was just wondering whether anyone had any experience with utilising overseas assistants to conduct some of the legwork around locating good purchases, such as writing to land owners, locating suitable lots for development etc and, if so, whether it was a good experience? Also, whether anyone can refer an agency or assistant.

    Many thanks

    Ben
     
  2. D.T.

    D.T. Specialist Property Manager Business Member

    Joined:
    13th Jun, 2015
    Posts:
    7,415
    Location:
    Adelaide, SA
    Quite a few of the mortgage brokers on this forum do that, might be worth asking them about it?
     
  3. Hwangers

    Hwangers Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    286
    Location:
    Sydney
    keen to know feedback on this also - thank you
     
  4. Jess Peletier

    Jess Peletier Mortgage Broker - Australia Wide Business Member

    Joined:
    18th Jun, 2015
    Posts:
    4,278
    Location:
    Perth WA
    I outsource my data entry but I haven't tried it for research - You'd need to spend a lot of time training them in exactly what you want and wouldn't be worth the effort unless you're running a business.
     
  5. aussieB

    aussieB Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    257
    Location:
    Darwin
    VA ? You mean BA ?
    I would have thought a BA ticks all the boxes you list.
     
    samiam and DaveM like this.
  6. benofbrisbane

    benofbrisbane Active Member

    Joined:
    25th Jun, 2015
    Posts:
    41
    Location:
    Brisbane
    Thanks AussieB. What is a BA?
     
  7. benofbrisbane

    benofbrisbane Active Member

    Joined:
    25th Jun, 2015
    Posts:
    41
    Location:
    Brisbane
    Thanks for the feedback Jess. I understand what you are saying. I am running a property business. I guess it would be important to give them discreet tasks with specific and clear instructions.
     
  8. aussieB

    aussieB Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    257
    Location:
    Darwin
    BA - Out of curiosity, what kind of a property business do you run ?
     
  9. benofbrisbane

    benofbrisbane Active Member

    Joined:
    25th Jun, 2015
    Posts:
    41
    Location:
    Brisbane
    Oh. Buyer's agent. I am a property developer.
     
  10. RPI

    RPI Property Lawyer, Town Planner Business Member

    Joined:
    19th Jun, 2015
    Posts:
    1,147
    Location:
    Brisbane
    Have used them in the past. Need strong structure and open ended questions. If you ask if they understand what you just asked them to do the answer will always be use. Cultural, aim to please their employer.

    If giving access to rpdata and other sources and have a form letter they just need to fill in the details then won't be an issue.
     
  11. Ross Forrester

    Ross Forrester Well-Known Member Business Member

    Joined:
    30th Oct, 2016
    Posts:
    1,222
    Location:
    Perth, Western Australia
    I have considered using offshore labour for very low end work that professional staff do not want to do.

    However every time we identify a low end task we then find a technology solution that will automate it for us. And that happens without the hassle of trying to maintain a culture of excellence with people you never meet.
     
    Jess Peletier likes this.
  12. MikeLivingTheDream

    MikeLivingTheDream BCOM MCOM MTAX CPA CTA Registered Tax Agent Business Member

    Joined:
    24th Jun, 2015
    Posts:
    575
    Location:
    Philippines
    the low end work that can be offshored effectively for an accounting firm includes

    - managing asic lodgements through a tool such as nowinfinity corporate messenger. emailing clients annual statements and reminders through the docusign tool
    - printing returns and financials for signing and sending via docusign
    - electronic lodgement of returns
    - checking tax agent portal
    - collating and preparing key performance indicators for the practice manager and partners

    and the list goes on.
     
  13. benofbrisbane

    benofbrisbane Active Member

    Joined:
    25th Jun, 2015
    Posts:
    41
    Location:
    Brisbane
    Thanks for the replies. I am definitely going to get into this.