Utility payments between tenancies

Discussion in 'Property Management' started by Burramys, 10th Jul, 2020.

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  1. Burramys

    Burramys Well-Known Member

    Joined:
    26th Jun, 2015
    Posts:
    2,011
    Location:
    Melbourne
    When I was living at my PPOR I had suppliers for gas, water and electricity. This PPOR is now rented, with the tenants leaving in a few weeks. One utility company that had me as a customer when I lived at the property is now seeking a lot of information before I can be recorded as a customer. They have most of this information: name, DOB, my new address, and contact details. They have also asked for my driver licence number and state of issue. Is this usual for short-term invoicing? Why do they need all this information for a former customer? It may be a credit check or AML/CTF. TIA.
     
    Burramys, 10th Jul, 2020
    #1
  2. Ellen

    Ellen Member

    Joined:
    12th Jan, 2017
    Posts:
    7
    Location:
    Victoria
    It sounds fairly ordinary to me Burramys
    I doubt the co. have a "short term invoicing" option so they will treat you like any other customer. They don't know when you will get a new tenant.
     
    Ellen, 14th Jul, 2020
    #2