Unnoticed excess water usage

Antoni0 · 8th Jul, 2017

KayTea said: ↑

I'm with you on this one - just because they don't think that they should foot the bill is certainly not a reason to not report the issue. I've got tenants who, on every bill for the past 2 years (when I took over the property) have shown that they consume twice the regional average when it comes to water. And, being in QLD, it's me who gets hit with the bill and the PM spends months trying to get them to pay up. I'm sure if they were billed directly by Urban Utilities, and didn't have a "I'll pay it when I get around to it" attitude, they'd use a lot less.

Then they had the gaul to ask for a reduced water bill earlier this year, when there was a small leak (that had only just started), and it took a few days to get it fixed (and there was a $30 difference in the water consumption bill for that quarter).

I really wish QLD billed tenants directly, like VIC does.
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I've heard from two people that they were billed directly from here in Qld but uncertain how legal it is.
These tenants aren't too bad in water bills compared to my past ones, the water content part of the bill is around $200 a quarter and I didn't mind paying as I can claim it on tax. I'm already deprecating some large repairs from previous years so it's going to take a while to see my money returned. These houses are just an on going expense, by the time you get your money back you've already spent a heap of it back into the house.
It most likely doesn't help any that I do my tax returns late but something I need to get onto a bit faster.

wylie · 8th Jul, 2017

BCC certainly doesn't bill the tenant directly. Which is a crying shame.

dabbler · 8th Jul, 2017

Antoni0 said: ↑

Yes Dabbler they did run out of hot water and it was an old Saxon system that works differently from the current hot water systems. They experienced running out of hot for 2 weeks from what they told me. I would have preferred them to turn the water isolator off at the system and ring someone up straight away to repair it. Water is really expensive here in Brisbane.
I still had to pay for an emergency repair bill and I've already spent well over 2 grand for a new system.
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Yeah, I know they charge a lot, all of QLD is awash in water and they charge a motza for it.

All this stuff is part of owning IPs unfortunately, I just got an email this AM with another water heater problem...it does not stop.

All you can do is beg urban utilities.......but it is not hidden, whoever went for the emergency repair is the one who should have twigged.

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Unnoticed excess water usage

Antoni0 Well-Known Member

wylie Moderator Staff Member

dabbler Well-Known Member

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Unnoticed excess water usage

Antoni0 Well-Known Member

wylie Moderator Staff Member

dabbler Well-Known Member

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