Background - Good Tenant: In June and July 2013, we spent $50K doing a full reno on our 3Bed, 1Bath, DLUG house In August 2013, we signed up a tenant for 6 months - single lady, early 60's, nurse, good rent references, etc (we considered her a good tenant as she was mature, had income, wear-and tear on reno would be low, ...). In February 2014, we renewed the lease for 12 months (as the tenant looked after the place). She did miss one or two rent payments over Xmas but caught up when requested. To our surprise, she unexpectantly paid 12 months rent in advance, without asking for a discount (we started considering her to be an ideal tenant). In February 2015, we renewed the lease for another 12 months (place was being maintained perfectly, rent paid 12 months in advance,...). She paid the rent on a monthly basis for the first 6 months and then she unexpectantly paid the last 6 months rent in advance, again without asking for a discount. Last December, she signed a third 12 months lease renewal. Bad Tenant: About a week before the third renewal kicked in, she phoned our PM to advise she was vacating our property. Our PM advised that this was a 'break lease' and the ramifications of doing that. Our tenant told our PM that she was vacating and we couldn't stop her. Also, she advised that she was going to QCAT so that she could break the lease due to hardship. Apparently, she has lost her job and is finding it difficult to get another job (I thought there was a nursing shortage in Brisbane). Our instructions to our PM were: To follow through with QCAT to get a ruling (I know, we are relying on the tenant to make the application), To get the property ready and advertise it for re-rental asap at the same weekly rent, To get as much money as possible from the vacating tenant via QCAT, bond return, etc, Claim the balance on our landlord insurance. On 24th February, she vacated the property and handed in the keys. Our PM went around and did an Exit Inspection. On 25th February, our PM called the vacating tenant into their office to advise her on the items from the Exit Inspection. Mainly minor cleaning things plus some of the tenant's property (a chair, some large pot plants, etc) were left behind. The vacating tenant told our PM to stick the list 'where the sun don't shine' and stormed out of the office. The QCAT hearing is on 29th March. We had our second rental OFI yesterday and we dropped in to check the property and to chat with our PM. The property is in very good shape with hardly no wear-and-tear. There are some cleaning issues such as the oven is dirty, carpets need vacuuming, etc but nothing major. We had 6 groups go through the property ; one group submitted their application at the property and the other 5 took applications. So, we are hopeful for new tenants in the next week or two. I know this is a bit of a long post and I know that it could have been a lot worse. It is amazing how quickly a good/ideal tenant can go bad. I did not see this coming. I don't know what else we can do/could have done?