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This landlord....

Discussion in 'Property Management' started by Xenia, 22nd Dec, 2016.

  1. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    we've had several landlords butt in and sabotage what we are doing in property management over the years but this one today has to take the cake.

    New landlord had asked us to list and advertise a Northern suburb property. All good.

    No keys for property so for the first couple of weeks he asked me to break in using a screwdriver to jammy open a window to show people through. All good as long as I wasn't wearing a skirt and high heels - makes it a bit awkward. It also meant that I had to turn up to inspections 30 minutes earlier to ensure no prospective tenants were there. Once in, I opened the front door from inside to allow tenants through.

    I thought that was a bit crazy, I eventually got keys.

    However this morning I got a call from this landlord to tell me that he met some people who want to rent the property - he negotiated $20 cheaper than what I'm advertising for and get this - they now have the keys and have moved in.

    He has taken, no bond, no upfront 2 week rent payment, no names or details of tenants. I can't even call them. I drove down there - no one home so need to try again tomorrow.

    In effect, he put squatters in his property and expects his PM to turn them into tenants.

    His instructions - go and sign them up now.

    Face palm.

    Wish me luck with this one. Omfg!
     
  2. balwoges

    balwoges Well-Known Member

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    I would give landlord and would be tenants a miss, not worth the problems I foresee down the track :eek:
     
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  3. hammer

    hammer Well-Known Member

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    Me too. Warning lights going off everywhere.....
     
  4. neK

    neK Well-Known Member

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    Why didn't you just get a locksmith to change the locks from day 1?
     
  5. DaveM

    DaveM Adelaide Buyers Agent & KFC Strategist Business Member

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    I would tell him to get lost. Plenty of good clients out there without having to take on the crazy ones or those who wont listen.
     
  6. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    Need landlord permission to do that
     
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  7. neK

    neK Well-Known Member

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    Surprised you didn't him to f-off unless he gave you keys or agreed to let you change locks.

    I know my PM would have and he would have well within his rights to do so (by that I mean he doesn't tolerate dumb landlords)
     
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  8. Johnny Cashflow

    Johnny Cashflow Well-Known Member

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    Wouldn't get involved. If the landlord found the the "tenants" let the landlord deal with them. Also, northern suburbs... Good luck !
     
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  9. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    Ha ha - no way.
    It's in my best interest to have that property on the market asap and if there was a way to do it then I'm into that.

    The landlord is not dumb, just has some different ideas. There is nothing malicious about this landlord, his English is limited and perhaps needs some boundaries set.

    He was also referred by a landlord who has been with me for over 10 years and I value the referring client too much to not just focus on results.
     
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  10. twobobsworth

    twobobsworth Well-Known Member

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    Are you sure he owns the house?
     
  11. dabbler

    dabbler Well-Known Member

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    Umm...the go through the window is the first hint I reckon, but if I was a PM, pulling that second stunt, I would have said congratulations, but they are your tenants to manage now.

    Don't touch it with a barge pole. If your looking for free advice that is ;-)
     
  12. ellejay

    ellejay Well-Known Member

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    Time waster extraordinaire?
     
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  13. Perthguy

    Perthguy Well-Known Member

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    Good luck @Xenia I hope you get those squatters all signed up legit :)
     
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  14. TMNT

    TMNT Well-Known Member

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    Would have thought going by your posts in the past you wouldnt have touched him with a ten ft pole
     
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  15. marty998

    marty998 Well-Known Member

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    I would guess to keep the maths simple? 3 housemates split it $210 per week each ($630) or $220 per week ($660).
     
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  16. willair

    willair Well-Known Member Premium Member

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    That's a good business mindset,and knowing full well what can happen very quickly when tenants start to play the non rental game it can become very stressfull from the landlord insurance down..
     
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  17. Scott No Mates

    Scott No Mates Well-Known Member

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    @willair - we heard you the first time ;)
     
  18. willair

    willair Well-Known Member Premium Member

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    Sorry about that not sure how so many posts came up,just hope the order i just placed with commsec 5 minutes ago does not go in 5 times..
     
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  19. jins13

    jins13 Well-Known Member

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    It's such a messy way to get rid of tenants. One of my friend recently had a horror of a run with sherriff and police involved to get rid of his ex-tenants and on top the managing agent obtained an AVO against the ex-tenants.
     
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  20. Ted Varrick

    Ted Varrick Well-Known Member

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    Xenia, some time ago we had a discussion where I, in error due to supposed normal customer service obligations, thought that a landlord should be punted due to recurring recalcitrant behaviour, and was left under the impression that the customer is always right.

    I sort of get how this program works, however from your post above, it seems like this landlord is going to be of a high maintenance nature.

    This tenancy sounds high risk, and when the S H One Thompson hits the fan, one wonders whether your good self or the cowboy landlord is going to be holding the bag....

    Anyway, I hope your Xmas was good.

    TV
     
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  21. 733

    733 Well-Known Member

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    PMs check ownership upfront through RP data
     
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  22. Ben Chifley

    Ben Chifley Well-Known Member

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    Interesting story, Xenia. Unlike others here I think that you should persist as long as you're being paid but in this situation you also may need to remind the landlord of his legal obligations from time to time - and I agree with others here that things might get sticky if the tenancy goes awry. I once dealt with a landlord in Melbourne who changed the locks while the tenant was down the street for no other reason than he wanted to put the house on the market. Sounds like your client might be one of those sorts of people down the track... be prepared!
     
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  23. Angel

    Angel Well-Known Member

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    I want an update, @Xenia. How is it going?
     
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  24. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    Hi Angel
    After multiple attempts of trying to get hold of the tenants be knocking on the door I finally had enough.

    I nor the landlord did not have names or contact details for these people. I left several notes for them to call me to no avail.

    In the last letter I gave them 7 days to leave. No legislation here just human interraction.

    After that I arranged a locksmith to change all the locks and all abandoned rubbish to be removed and dumped. They were sleeping on old mattresses and no other furniture. Reported as squatters to police and photo evidence of what was left behind.

    House was put back on market and rented to real tenants under a normal lease agreement.

    I have not heard back from the squatters.

    Landlord wore about a month of vacancies, cleaning and dumping costs and a huge lesson.

    I now get authority to make the descisions on this property and landlord has stepped out the way. He has landlords insurance and is now covered for vacancies and damage.

    The truth is he was over his head and without my action he would have had no idea what to do and no other agent would have taken it on.

    Live and learn :)
     
  25. EN710

    EN710 Well-Known Member Premium Member

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    @Xenia :eek:
    Wow what the... I was hoping for a better outcome (I. E. The squatter was actually ok). How did the landlord find them :confused:
     
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  26. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    Through a piece of paper advertised in a shop window. It was hand written and he put it there himself.
    "One house to rent" :confused:
     
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  27. Xenia

    Xenia Best Adelaide Property Manager Business Member

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    I don't think he is ever going to try to pull that trick again.
     
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  28. Scott No Mates

    Scott No Mates Well-Known Member

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    But it was cheaper than an agent ;)