A small win! So, one of the TL's under Em had requested a meeting with Emma's two bosses this morning. She formally expressed her opinions as to how they've handled the situation, and in particular the holding of Em to full notice. She has told them that it has had a huge impact on her teams morale, particularity as they can all see how upsetting it is for Emma and yet the two Heads seemingly couldn't care less. These are team members that are 3-4 levels under the Heads so don't get to see what goes on. So, you're talking about 15+ people in this team alone, that are happy in what they do, now seeing first hand that Management really don't give two ***** about anyone. HR Head has also submitted a report regarding the handling of the situation. The result is Em has just had an official letter of notice with her end date brought forward to next Friday. That's much more like it, so she doesn't have to do all the wage advice work anymore and next week will be a genuine hand-over (again though, not that there's anyone to hand anything to). She's having another meeting with the two Heads today to go through the spreadsheet again that she gave them on Tuesday that outlines all of her duties now that they've had time to digest it a bit. Apparently, it's now turning out (as we knew all along) they really didn't have a clue what she did, and now they are in a panic as to how they can cover the vast amount of work she both oversaw and was directly responsible for once she's gone. These guys have completely shot themselves in the foot with this one. Emma's direct responsibilities account for over $17m in annual income to the organization, that's just her direct service provisions excluding the process improvements and change management projects she's been able to implement on top that have made other departments more efficient (and hence more profitable). Her departments are the only ones that have consistently brought in steady income and every year in the organizations surveys are the SINGLE reasons members continue to renew membership.