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Tenants not paying rent. Rentcover question

Discussion in 'General Property Chat' started by FKS, 9th Mar, 2016.

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  1. FKS

    FKS Member

    Joined:
    21st Jun, 2015
    Posts:
    22
    Location:
    Australia
    Hi all,

    My tenants are not paying rent and they seem to be unresponsive to my property managers emails and calls. A tribunal date has been set.

    If the bond doesn't cover the outstanding rent, which given the way this is going might be the case. Is there a specific time-frame in which you have to contact your insurer to lodge a claim?
     
  2. Xenia

    Xenia Adelaide Property Manager Business Member

    Joined:
    21st Jun, 2015
    Posts:
    2,347
    Location:
    4/136 The Parade Norwood, South Australia
    Hi FKS

    I am unsure about whether there is a date it expires but do it within a reasonable time frame.

    Ensure everything you are claiming for is there, you have the invoices for cleaning (tenants that fall into arrears generally do not clean houses before they are evicted), rectifying any damage, outstanding garden maintenance etc...

    Most importantly that will be your time factor is the timeframe you will be claiming arrears to.

    We generally get the property re- leased and use the new lease date as the date arrears are claimed to. Once it's leased you can lodge your claim.
     
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