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Software Comparison - PropertyMe/Property Tree

Discussion in 'Property Management' started by Clare, 31st May, 2016.

  1. Clare

    Clare New Member

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    We are currently running Console but looking to move into a cloud based software. I'm trying to do a comparison between PropertyMe and Property Tree, to decide on the best solution for our office.

    If anyone is using either, I would really appreciate your feedback on both softwares. The good, the bad and the ugly.

    Thanks in advance.
     
  2. D.T.

    D.T. Adelaide Property Manager Business Member

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    Using PropertyMe at our agency, very happy with it. Had clients rave about the built in inspections module, online owners portal, etc. It's really simple to use too. Can download / upload transaction files to online banking to receipt / pay moneys. Send emails out of it for receipts, arrears notices, inspection notices, etc

    I doubt any serious agency is not on cloud software by now.
     
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  3. MyPropertyPro

    MyPropertyPro SE Qld Property Management & Investor Services Business Member

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    We also run PropertyMe and it's by far the easiest and best I've seen from both an investor and PM perspective. It integrate with Xero on the PM side, is truly web based and has fantastic support. It's also so easy to use it doesn't even require training. Great presentation and everything @D.T. said too.

    From an investor perspective the statements are easy to read (unlike the dreaded REST statements!), the portal is second to none with all related files able to be uploaded by the PM and viewed by landlord (lease agreement, management agreement etc), it has a little map of your property and a very easy to navigate presentation. Plus, if you have multiple properties they can all be linked into the one login via an email address (PM does this) which is very handy. Previous portals I've used required one login per property.
     
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  4. Nick Valsamis

    Nick Valsamis Well-Known Member

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    Agree with the above. I actually used PropertyTree and then switched to PropertyMe for the following reasons.

    - Better pricing and features
    - Better interface making it quicker to learn and faster to do tasks
    - The support team is also more responsive
    - Continually improving their software and taking feedback

    It will take a long time for many agencies to change over from the old systems such as REST and Console.
     
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  5. DiligentPM

    DiligentPM Well-Known Member Business Member

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    Great advice. For established agencies I am sure many will choose to stay with software that is currently working well for them which is a valid choice.

    Diligent is exploring a cloud based solution and from such excellent feedback also purchasing PropertyMe.

    Thank you for the helpful posts.
     
  6. Greyghost

    Greyghost Well-Known Member

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    I don't think so.
    All Busines should be looking to improve and become more efficient.
    There are those who move forward willingly, the rest will be dragged along sooner or later..
     
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  7. DiligentPM

    DiligentPM Well-Known Member Business Member

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    Good point however to sustain quality business practices agencies require a transition plan that is well planned whereby there is an interim period of using two systems concurrently I.e. existing system and new system as information and systems are transitioned to most cuttine edge software. Likewise, a planned learning and support process needs to be in place to support staff through the transition period as they learn to effectively navigate new systems. Also, clients require information at launch and support to navigate dashboards ...some older clients may not want to engage with dashboards, some may with support. To summarise, my point was that agencies will do what works for them and their clients at the right time for them.
     
  8. HUGH72

    HUGH72 Well-Known Member

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    I'm a fan of PropertyMe, its great having access to lots of information in one place. I can instantly check whether the rent has been paid, look at a inspection report and if maintenance has been carried out.

    Whether an agency uses a cloud portal or not is secondary to good communication and following procedures etc.
    PropertyMe or similar not as important as good property management, which isn't that easy to find sometimes whatever software is used.
     
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  9. Trish J

    Trish J New Member

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    Don't use PROPERTYTREE if you think your clients will use the cloud based service. I am a property owner, I did enjoy propertytree until I needed to change my email address. Both my Agent and I were stunned when propertytree advised that I couldn't get historical data on a new email address.
     
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  10. fullylucky

    fullylucky Well-Known Member

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    My group has created a new software platform (cloud-based, can be accessed anywhere on any device, no need to install software.) but it's currently in its infancy.

    Would anyone be willing to trial it and give me their feedback report any bugs and suggestions? Happy to give you free access as a reward for your feedback.

    This would be ideal opportunity for PMs managing a small to medium townhouse complex, landlords who are self-managing or running student accommodation as it is 100% free.
     
  11. D.T.

    D.T. Adelaide Property Manager Business Member

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  12. fullylucky

    fullylucky Well-Known Member

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    Hi DT

    Thanks for trying it out. I've emailed you the details however it's still in alpha stage.

    We want to make it as useful but also as easy to use as possible.

    Activation email and other emails may end up in your junk inbox until you add it to safe list.
     
  13. GT1

    GT1 New Member

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    PropertyMe have quite a thought-provoking blog on anyone thinking of changing to cloud-based software, no matter which provider. Have a read if you are thinking of upgrading: How Much Could Your Business Save With Cloud Software? - PropertyMe
     
    Last edited by a moderator: 23rd Oct, 2016
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  14. MyPropertyPro

    MyPropertyPro SE Qld Property Management & Investor Services Business Member

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    Absolutely spot on. In fact, the property management segment of the real estate industry is particularly guilty of not looking for, or being responsive to, better solutions. For years I questioned my PMs about REST - the statement format for landlords is terrible and from speaking to PMs in more detail, there are issues...yet the same reason for no change was always the same.."Well, it's just what I've always used." We trialed and considered it, but there was just absolutely no contest or valid reason that we could see why it should be used over what were clearly superior platforms.

    One of our biggest frustrations is trying to change the perception that if it's always been done a certain way, it doesn't mean it's still the best way or that a better solution hasn't come along! As business owners, we spend a considerable amount of time searching for better and more efficient solutions to problems (for ourselves and our clients) and spend money to do so. It's important for the progression of the industry and the resistance to change is actually one of the major reasons why property management in general is done so poorly.

    It happens all the time with uptake in technology no matter what the product or service and PM software providers fight an uphill battle with property managers in this regard. We have banned the statement in our business "Well that's the way it's always been done" as a reason for the justification of a process or procedure when it appears there are flaws. Having a stagnant mentality in this regard not only restricts the growth, efficiency and profitablity of a business, but most importantly, it translates into not providing the absolute best service for your clients.

    Thanks for posting!

    - Andrew
     
    Last edited by a moderator: 23rd Oct, 2016
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  15. D.T.

    D.T. Adelaide Property Manager Business Member

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    Yep - really have to be living in the past to not be on board.

    I know with my personal investment portfolio, i have them with PMs who are on the pulse with the best offerings / latest trends.
     
    Last edited by a moderator: 23rd Oct, 2016
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  16. Rebecca

    Rebecca Member

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    Yes, I also recommend PropertyMe. I looked at Property Tree as well and ultimately chose PropertyMe because the pricing was more flexible and I found the layout a lot simpler - less clutter. I've also found the technical support is really good. I know console have much more in-person training etc. but the tutorials online are really helpful. Hope that helps!
     
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  17. 3k_Alan

    3k_Alan Member

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    I've tried Caretaker, Property360 and PropertyMe. In the end I found Property360 to be the most user-friendly and intuitive, it's also the cheapest (being free), the other platforms I found were just too complicated. I manage my 30 units using Property360 and haven't looked back since. You can actually clone a property from an existing property which just saves tons of time, I was able to set up all the units in a couple of minutes. The guys at property360 are very responsive, you can make suggestions and refer others and they reward you by extending your license so you can continue to use it for free. I haven't had to pay at all so far.

    Property360
     
    Last edited by a moderator: 4th Dec, 2016 at 10:21 AM
  18. smooth excellence

    smooth excellence Well-Known Member

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    Pricing flexible?

    The lowest price is for 100 properties.

    What if you have less than 15 properties?

    100properties
    $110/month

    • up to 100 properties
    • online support
    • training
    • knowledge base
    • no setup fee
    • inc. gst.
     
  19. MyPropertyPro

    MyPropertyPro SE Qld Property Management & Investor Services Business Member

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    Are you running a business/rent roll or managing units privately using software?
     
    Last edited by a moderator: 4th Dec, 2016 at 10:21 AM
  20. D.T.

    D.T. Adelaide Property Manager Business Member

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    Its meant to be for agencies not self managing investors
     
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