Aim: to offer a positive seamless new tenancy experience... Scenario: Upmarket property for rent at $950 per week. Successful applicant: Korean family, fastidiously tidy from previous tenancies, highly successful business couple heavily investing in alternative investments and prefer renting, no history of rental arrears. Signs 12 month lease and keen to renew as home is well located to the two children's private schools After signing lease: Wife notices that the whole home has window dressings except for the main bedroom. Requests for blinds/curtains to be installed in main bedroom. PM highlights to owners that culturally the family value their modesty and sun is up at 4:30 am with no daylight saving in Queensland - the bedroom has double sliding doors to outdoor entertainment area bringing in a lot of light. There is no legal obligation to do so in Queensland although there are huge value adds to building and sustaining positive relationships with quality tenants. Owner argues home is as is and will under no circumstances fund window dressings - happy for tenants to purchase and install window dressings to main bedroom Fellow investors: how would you respond?