SDA - NDISP and Other Providers

Hi All

Newly registered here, although been reading for some time.

Am looking at investing in SDA and was seeing if there was anyone on here that has completed the process and have any feedback on NDISP and or other providers/managers.

I know RPI is quite active on this forum and is a great source of information and seems very helpful. Would be good to hear from people from the other side.

The SDA space isn't as mainstream so finding people who have been through the process is quite difficult.

Cheers
Andrew

 

I think @euro73 is involved in this space.

 

Thanks, will touch base with them.

 

@RPI

 

Nope. Try @RPI

 

Hi

My experience with SDA Smart Homes also known as Property Direct was NOT a good one so would not recommend them to anyone.

 

Can you tell me more about why your experience was not good? I’ve just had an initial consult with them and have already consulted with ARG also. ARG charge 23% in property fees where as SDA were only 5.5%. Unsure why exactly.. Really trying to research my options.

 

We’ve done one with NDISP .

happy with the outcome . Just starting the design process of a second .

23 % sound ridiculously high ..

5.5 % sounds unsustainably low .

the key thing is their approach to management and their relationship with the SIL’s

cliff

 

I agree, I’m not happy with either. It’s just added confusion to an already complex idea.

What percentage does NDISP charge for property management? I have been reading their input on these threads and was discouraged by them noting they typically prefer you come to them with land already purchased.

I’m after something that is taken care of end to end and to pay what’s fair for that to happen, just don’t want to be ripped off.

Thanks

 

I think NDISP have their hands full doing what they're doing and don't pretend to be a developer . I understand they've only got into the design side because of a lack of quality .

Personally , with NDIS , I wouldn't not be interested in dealing with someone who is doing everything due to potential of conflict of interest .

My personal opinion ( stated before ), NDIS is for sophisticated investors who are prepared to do research , find out what properties they should be investing in , with whom and where . If you get things wrong , you could end up with an expensive lemon which someone else has made a profit from by selling to you and is either empty or renting for below what you planned on .

Cliff

 

Has anyone heard of PPA from Canberra, they seem to have everything an investor needs.

 

my take

history as investment / property advisor . Couldn’t find any glaringly obvious dirt in them.
Very slick marketing / web site ( haven’t always found the best marketing leads to the best end results ) , though some points puzzled me .

Registered property ( does that mean they’re doing properties in large greenfield sites ? ) Their exact relationships with SDA , obligation of SIL to find other participants . While there may well be a wait list of participants at the moment , don’t know how long that go into the future .

they’re not setting up as an SDA , so once the property is built , you have no ongoing relationship with them . They make all of their money ( unless there is a trailing commish with the selected SDA ) by building / selling you a property .

from my perspective , the most important aspect of NDIS is the relationship with the SDA , who will be managing your property for the next 20 years .

they mention working with not for profits. Some NFP will provide a very good service and have the highest ethics around , but some don’t ...some are still effectively working as an SDA and a SIL ( traditional model ) , it’s a big no no , and many seem to be putting their head in the sand on this .

On a personal / work basis , the worst case of lack of support of one my patients was perpetuated by one of the highest profile NFP in Australia , so IMHO , NFP doesn’t mean much

it’s a really tricky area

NDISP is an SDA . So they will be managing your property long term , so they have much more incentive to get the property location , design correct . I’ve been told that they’re knocking back more suggested locations than they’re accepting .

my suggestion for any one wanting to SDA is too spend a fair bit of time education yourself so you know the system , pitfalls before you tak to some one .

we went to a couple of open houses and an industry meet up before we talked to anyone . Everyone we talked to was really happy to talk to us and we learnt a lot .

cliff

 

Hi.

8 percent pm 2 percent compliance.

For new people after 30 June it's 8 and 5.

All plus GST.

You need a heap of staff and over 1.15m in management revenue to cover costs. Compliance is expensive.

We do have people who can find you blocks and sort that side. It's pretty hands off during the build. We just aren't really I to selling. More focused in being a provider.

If the Provider
1. Use a real estate agent or outsources the property management
2. Doesn't know what the mower man and the plumber etc needs to know or do to be compliant;
3. Has an exclusive agreement with SIL providers;

No way are they compliant. And they'll disappear.

If they build to minimum SDA design guidlines it doesn't work.

If the toilet is next to shower then probably never spoken to a carer or person in a chair.

Everhomes are another provider whose hearts in the right place. Their designs etc are improving.

Insitu in Newcastle and Townsville aren't bad

SDA Management Australia's heart is in the right place. Their designs need some work.

Most of the space is dodgy sales people after.commissions or those with zero idea.

I wouldn't be a member of the SDA Alliance if you paid me. No way could I be associated with many of its members.

 

One of the things I did was sign up to any mailing list I could find . Haven’t had an invite to anything for a while , possibly due to covid

just had this notification about an open house in the ACT . We went to a couple and it was a good way to start learning things that you won’t hear on forums , start to network

not an endorsement , though I’ve found summer foundation have been a good source of info
........
An information session about Specialist Disability Accommodation (SDA) and Enliven Housing's SDA homes in Braddon, ACT.

Information Session
Wednesday, 9 June, 11.00 am – 12.30 pm
Gorman Arts Centre, 55 Ainslie Avenue, Braddon ACT 2612

Register here

If you or someone you know is interested in living in one of these beautiful homes which are available in the coming months (or would like to learn more about them), please call Megan on 0456 119 790 or email [email protected] for more information.

Information Session
Wednesday, 9 June, 11.00 am – 12.30 pm
Gorman Arts Centre, 55 Ainslie Avenue, Braddon ACT 2612

Register here

If you or someone you know is interested in living in one of these beautiful homes which are available in the coming months (or would like to learn more about them), please call Megan on 0456 119 790 or email [email protected] for more information.

cliff

 

My experience was bad communication what I was told and what happened was different. They kind of force you to build 4 bedroom plus OOA by pricing a 3 bedroom higher. I felt like they want to fit as many participants as possible and get their management fee, not really caring for the participants. After receiving construction cost of 3 bedroom higher than 4 bedroom requested refund but they refused. Still trying to get the refund.

 

Hi RPI, I'm not sure if this is a common practice, I just received a JV Agreement from a SDA Provider for engaging their service for my property. I was wondering what type of management agreement does NDISP sign with property owners? Is it also a JV type?

 

The property needs to have a lease on it held in name of provider. JV agreement sounds like sharing liabilities, as in you would share liability with provider. Sounds bad but haven't read agreement

 

HI Cliff

Have you had experience with NDISP? I'd like to discuss if you're ok with that??

Regards

Malcolm

 

Happy to answer questions here ( though not about where we’ve built…)

we’ve done one and have bought a block of land for a second one which is in the planning process .

First thing I’d do is read all of the threads relating to ndis on this forum . There’s little bits of info on unexpected threads

cliff