Question - What is most important to you in selecting a great property manager?

As we all know there are so many below par agencies across Australia, & its a mind-field trying to understand who they are & what to look for.

Of 6 categories from interviewing property investors what do you think is most important to you in selecting a great managing agent?

Communication
Advertising
Fees
Maintenance/Inspections
Technology
Tenant Selection Process

 

I have found that if you ask on here you usually get good referrals,

 

I am in WA cost. I pay a lot for ordinary service. May as well pay as little as possible. I was recommended a very good property manager but at 15% plus not for me. 2 weeks rent for a lease renewal (not initial lease just a renewal)

 

Spam

 

First thing I ask is how much can they bench press.

 

Then you check if they can drink you under the table

 

With my investor hat on, its not really a single factor but the whole package that I'm looking for

 

My shoulder is a bit dodgy atm , can we compare deadlift instead please?

 

15% + 2 weeks just for renewal?? Holy moly, that's absurd.

 

My 1RM is 85kg but I'll do 50kg for a set of 10 But in my opinion, what you should REALLY ask is what they squat
_______________________________________________________________________

I'd say communication would be #1, only because it covers such a broad range of things rather than some of the other options which are individual tasks.

 

I just got up to 52.5kg... was happy with that for the time being

 

Talking about property manages? That’s a dangerous game that one.

 

Nah, just tell the truth. Over rated tick and flick merchants and you need a qualification for that?? Weetbix , weetbix, has anyone got any weetbix?

 

That's what I ask my removalists.

 

If I could add my own category - it would be about being sensible/thorough/reliable.
Also being professional and having pride in their work.

In my view everything else stems from that.

I've very unhappy with one of my property managers at the moment (which has never been the case), and I will be replacing them due to them lack of performance in all regards indicated above.

 

Here's a question I was asked once - but is quite valid - 'do you enjoy what you do'.

If an agent can't answer yes, how are they going to do a good job? Property management itself is such a high turn over industry - and we often get transfers from owners who are tired of dealing with a new person every 6 months and the reality is, if you keep changing staff, then information gets lost.

Happy people do better work. If you hate your job and you're just in it for the 9-5 working because you have to to pay the bills... not the same kind of quality.

 

Honesty.

So i do my own property management