PropertyChat performance this morning

Discussion in 'PropertyChat Community & Website' started by Simon Hampel, 8th Dec, 2017.

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  1. Simon Hampel

    Simon Hampel Founder Staff Member

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    Anyone else experiencing slowness or pages not loading correctly or anything like that this morning?

    I'm trying to troubleshoot performance issues I'm experiencing - from what I can tell the server is running fine, it's a network issue somewhere between Australia and Singapore I believe.

    This is also backed up by the observation that some of my other sites (on different servers but at the same location as PropertyChat's server) are also experiencing performance issues, while other sites (in different locations) are not. Again - to me, that tends to indicate network issues.

    I'm also seeing significant packet loss on many network hops between here and Singapore - although interestingly, only on the IPv6 network ... IPv4 seems mostly fine.

    That being said, browsing on mobile seems fine ... so I'm not entirely sure what's going on.
     
    Simon Hampel, 8th Dec, 2017
    #1
  2. Depreciator

    Depreciator Well-Known Member

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    Working fine for me on an iPad up in The Blue Mountains.
     
    Depreciator, 8th Dec, 2017
    #2
  3. SatayKing

    SatayKing Well-Known Member

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    Someone forgot to put a 30 cent piece in the internet meter?
     
    SatayKing, 8th Dec, 2017
    #3
  4. Simon Hampel

    Simon Hampel Founder Staff Member

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    Yeah, all I had was a 23 cent piece! :rolleyes:
     
    Simon Hampel, 8th Dec, 2017
    #4
  5. Simon Hampel

    Simon Hampel Founder Staff Member

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    It would also be helpful to know which ISP you're on - different ISPs route their traffic differently, so it's quite likely that it's an issue localised to people using Internode/iiNet/TPG on the east coast.
     
    Simon Hampel, 8th Dec, 2017
    #5
  6. Simon Hampel

    Simon Hampel Founder Staff Member

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    There is the possibility it's all related to the recent SEA-ME-WE-3 outage between Perth/Singapore - traffic being re-routed via other paths causing congestion.

    I'll try my laptop via my Telstra Wifi Hotspot to see how that compares ... although given that's IPv4 only, I'd not be surprised if it's fine.

    Edit: as I suspected, performance is great via my 4G connection - very responsive ... as soon as I swap back to my broadband link, it becomes as laggy as anything :(
     
    Last edited: 8th Dec, 2017
    Simon Hampel, 8th Dec, 2017
    #6
    Perthguy likes this.
  7. apk

    apk Well-Known Member

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    Working well for me, using desktop.
     
    apk, 8th Dec, 2017
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  8. Simon Hampel

    Simon Hampel Founder Staff Member

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    Yeah, you're on IPv4 ... seems to be an IPv6 issue from what I've observed so far.
     
    Simon Hampel, 8th Dec, 2017
    #8
    apk likes this.
  9. Marg4000

    Marg4000 Well-Known Member

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    iPad, Telstra cable broadband wifi.
    All good.
    Marg
     
    Marg4000, 8th Dec, 2017
    #9
  10. Scott No Mates

    Scott No Mates Well-Known Member

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    I put it down to too many Xmas parties.
     
    Scott No Mates, 8th Dec, 2017
    #10
  11. hammer

    hammer Well-Known Member

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    Internode here. Nbn Darwin....actually...it is slow. I just typed a message saying it was fine and it took ages to refresh and reload...

    could just be the nbn...but I doubt it. FTTP here.
     
    Last edited: 8th Dec, 2017
    hammer, 8th Dec, 2017
    #11
  12. JacM

    JacM VIC Buyer's Agent - Melbourne, Geelong, Ballarat Business Member

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    Telstra. Melbourne Metro. I often find it it is slow to display the characters when I am typing a post. Not today though as it happens.
     
    JacM, 8th Dec, 2017
    #12
  13. Hodor

    Hodor Well-Known Member

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    Yep had some problems. Chrome came up with a picture saying my connection to the Internet was fine and problem between Sydney and somewhere else, didn't last long. Didn't save or remember it.
     
    Hodor, 8th Dec, 2017
    #13
  14. Simon Hampel

    Simon Hampel Founder Staff Member

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    LOL - just did a reverse traceroute from the server to your IP ... Singapore, San Jose, Sydney, Adelaide, Darwin ... would almost be faster to swim the packets between Darwin and Singapore!
     
    Simon Hampel, 8th Dec, 2017
    #14
    hammer likes this.
  15. Simon Hampel

    Simon Hampel Founder Staff Member

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    That sounds more like a browser / JavaScript issue - something local on your machine rather than something on the network or the server.
     
    Simon Hampel, 8th Dec, 2017
    #15
    JacM likes this.
  16. DaveM

    DaveM Well-Known Member

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    I will fax you each page you want to view if that helps
     
    DaveM, 8th Dec, 2017
    #16
  17. Scott No Mates

    Scott No Mates Well-Known Member

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    Scott No Mates, 8th Dec, 2017
    #17
  18. Air_Bender

    Air_Bender Well-Known Member

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    Yep, very slow this morning but it seems to be back to normal now.

    Telstra, broadband (work computer).
     
    Air_Bender, 8th Dec, 2017
    #18
  19. Kassy

    Kassy Well-Known Member

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    On a mobile ATM, fine.Telstra network
     
    Kassy, 8th Dec, 2017
    #19
  20. Simon Hampel

    Simon Hampel Founder Staff Member

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    Okay - I turned off IPv6 in my router and performance seems to be back to normal.

    Looks like an IPv6 routing/congestion issue somewhere in the network.

    Might try reporting it to my ISP to see if they can diagnose.
     
    Simon Hampel, 8th Dec, 2017
    #20
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