Hi, I have more PM dramas, this time with the property that I am leasing. - Moved in Friday March 15 of 2019. - Sat March 16 - advised PM of leaking taps in the bathroom - between 16 March and 3 May - send 8 emails to PM with the Licencee on copy about the leaking taps with no response - May 24 - email Licencee asking if I should put the landlord's name or her name on my NCAT application? - May 28 - handyman magically appears to replace tap washers! Advises that the taps are badly corroded on the inside (federation house) and the units will need replacing otherwise they will start leaking again in a few months - Feb 09 (Sunday night) - one tap starts leaking very badly - losing 1 litre of water every hour - Monday Feb 10 - email PM with licencee on copy - no response - Wednesday Feb 12 - phone office offering to organise plumber myself as I am home for the next two days. I am advised no, someone will call me instead. Nobody calls me Should I just cut out the middle man and go straight to NCAT? This is a disgrace. Even though we had significant rainfall last week we are still in Stage 2 water restrictions. I am in NSW.