Hi, I have a bit of a problem that is building up before Xmas.... I have a place in Sydney that I lived in for 12 years. I had to move interstate for work, so I am renting that property out. I was recommended a particular property manager who worked for "XYZ" (pseudonym) real estate company. I employed her and haven't had a problem with her. About six months ago I became aware that this particular property manager was moving away from the company to form her own real estate business. As I was impressed with this property manager, I wanted to stay with her so I completed the relevant forms for this. I also emailed "XYZ" real estate to advise them and to arrange my file and house keys to be given to her. "XYZ" real estate took offence to this in October and replied to my email bagging out this particular property manager and basically saying she damaged their company. They also said that the file and keys won't be available to be collected until 22nd December (this Friday). They further said that this particular property manager is now barred from entering their office and won't be allowed to come in to collect my file and keys, and that I was to nominate who was to collect them. As I live interstate I am unable to fly back so close to Xmas and collect them myself. I told this to my property manager and she said not to worry and she will employ more staff before Xmas and will give me a name of a new staff member who has never been affiliated with "XYZ" real estate and they can go and get them. Anyway, my property manager advised me yesterday that "XYZ" real estate have now barred anyone working at my property manager's new real estate from entering their office or coming to collect my file or keys. My property manager suggested I email them telling them to send my file and keys by registered post to her. She also suggested not to get into any banter with them as "XYZ" real estate is still causing problems. I told her that I know my elderly mother is in Sydney on Wednesday and Thursday and she will be able to go to the real estate on those dates to collect the files. However, overnight I have been having second thoughts as I don't want "XYZ" to bully or intimidate my mother if she goes there to collect the files. My mother knows nothing about real estate and has lived in the same house since she was 21! So, now I'm thinking what would you do? I can't fly there on 22nd December myself - and I wouldn't want to as the air fares before Xmas are so high and I can't claim that on tax for flying interstate to check on a property anymore. Would you see if you can hire a lawyer/solicitor nearby to "XYZ" real estate and employ them to attend and collect the file? My property manager's new company is in the same suburb. If you would employ a lawyer/solicitor does anyone have any recommendations for the St. George/Hurstville area of Sydney?