A year ago the PM found me new tenants and we negotiated market level rent. Just before signing they tried to demand an increase in commission and were not that friendly about it. I was assertive and spoke to the licensee telling him that it was unprofessional to do it just before signing and that they should have done it weeks prior. They said it would be ok to do it in a year. The service this year has been appalling. Sometimes the PM takes 2 weeks to reply. I emailed the licensee about a comparable house sale and he didn't reply at all. It was only when I contacted his partner that I got a reply. Its a small town and only one other agency with whom I haven't heard great things about. My intuition tells me that I should just pay the extra commission and see what happens. Whats your opinion? When the email comes through I will take 2 weeks to reply of course... Also, I have spent 15k on improvements- new air con, repairs to decks, renovation of garage. Its kind of a new living space for the kids in that garage and it all had to be done for safety issues. I was thinking of putting up the rent by $15 a week which would represent a 3% increase. The tenants didnt ask for any of the improvements and thus I feel a bit bad putting the rent up. The house is now in excellent condition located in the best part of town close to shops. Also, this town has a chronic shortage of rental houses and demand is higher than supply. Thus, I think that they will put up with the increase. My tenants are not high income earners and thus I feel bad but I have to look after my own best interests. I think 3% based on the above situation is equitable. What do you think? As a landlord we have to consider small increases like this to cover CPI core inflation and rising costs of rates and tradesman etc. Do you agree?