PM couldnt find keys for Open House on Sat

Discussion in 'Property Management' started by bythebay, 26th Apr, 2016.

Join Australia's most dynamic and respected property investment community
Tags:
Page 2 of 2
  1. larrylarry

    larrylarry Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    5,392
    Location:
    Sydney
    sounds like what we are experiencing in our office building. we wanted to lease a storage area. agent came and realised building manager absent, so no key. then the next time she came but the room has a different lock. time waster.
     
    larrylarry, 27th Apr, 2016
    #21
  2. Lil Skater

    Lil Skater Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    1,109
    Location:
    Melbourne
    Useless!

    I've done this before, left a key in the office and had hubby send me a random locksmiths number to let me into the property for the open.. Now pretty much all the properties are on key safe just in case, and I haven't done it since.

    I'd ask for some sort of compensation, or at least go to the director and question why this even happened. Not good enough.
     
    Lil Skater, 27th Apr, 2016
    #22
    Magnet likes this.
  3. wylie

    wylie Moderator Staff Member

    Joined:
    18th Jun, 2015
    Posts:
    14,005
    Location:
    Brisbane
    We've got key safes on our properties which is a huge help and money saver if the alternative is paying a locksmith.
     
    wylie, 27th Apr, 2016
    #23
  4. SeafordSunshine

    SeafordSunshine Well-Known Member

    Joined:
    24th Jun, 2015
    Posts:
    1,002
    Location:
    Sydney
    Mea Culpa! 30 years ago I couldn't open a bedsitter for inspection, I had a bunch of about 30 different keys, and ONE of them worked.. If you put the key in the lock and twiddled it.. I am sure I died a thousand deaths, but next time I got it open..fast forward to the OP I would ask for the managing agent for a discount.. ! I hope this helps
     
    SeafordSunshine, 28th Apr, 2016
    #24
  5. TMNT

    TMNT Well-Known Member

    Joined:
    23rd Jul, 2015
    Posts:
    5,572
    Location:
    Melbourne
    this is another one of the PMs screw up but landlord suffers all the conseuqneces without compensation type situations that I have mentioned previously
     
    TMNT, 28th Apr, 2016
    #25
  6. jins13

    jins13 Well-Known Member

    Joined:
    19th Jun, 2015
    Posts:
    2,358
    Location:
    Sydney
    hmm you would think that due to the level of competition in the industry, the professionalism may increase.
     
    jins13, 12th May, 2016
    #26
  7. Abooking

    Abooking Well-Known Member

    Joined:
    23rd Jun, 2015
    Posts:
    126
    Location:
    nsw
    Call the boss of the agency and ask for a waiving of the letting fee or you will move to a new agent.
     
    Abooking, 17th May, 2016
    #27
  8. dabbler

    dabbler Well-Known Member

    Joined:
    18th Jun, 2015
    Posts:
    8,572
    Location:
    Sid en e - olympic city
    Forgot the keys......or just did not make it ?

    If they were there, I would expect they could say how many turned up and a decent operator would ask for details and or inform of next open.
     
    dabbler, 18th May, 2016
    #28
    Lil Skater likes this.
  9. wylie

    wylie Moderator Staff Member

    Joined:
    18th Jun, 2015
    Posts:
    14,005
    Location:
    Brisbane
    Good idea. Also should schedule another open to suit those who want to see it at a time that suits "them" and not just schedule another open. But I'd also not want to pay the letting fee which is more than a week's rent. And you'd be missing that first week due to the agent.
     
    wylie, 18th May, 2016
    #29
Page 2 of 2