An IP apartment I own in a small block had clogged water pipes. A plumber has fixed it via water blasting (charged about $1,400..). The water had backed up causing some overflow into one of the apartments. The plumber states on his invoice this apartment was left clean and tidy. The tenant there has photos of some some overflowed toilet water and minor mess she claims was left by the plumber. She now wants to charge the owners corp to have her house cleaned. I have stated that the strata manager, responsible for the plumber, need to get him back to finish the job he was paid for. Can someone please clarify for me who is legally responsible here? I've approved plenty of things, but I am keen to avoid a culture of owner's corp being free money for some people, and just play things down the line in terms of legal responsibility.