Hello, We have had three different Managers for our OC in the past 4 years. According to the OC Act, OC records and documents must be kept and available upon request for seven years. My question is, should the current Manager have a copy of the records? Are the records passed from manager to manager? Or, if i need to see a document (lets say a work-order from 2014), do I need to contact the Manager that was in place at that time? Thanks & Kind Regards, E
Yes, if the strata manager changes records get handed over etc. The records belong to the OC not the strata manager who is contracted to perform the administration work for the OC.
The SM does as directed by the OC but often files are purged just as a regular activity (it might even be in the standard strata management agreement). This is a real problem as you actually want the history going back as far as possible so a sharp committee would only selectively purge the files.