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No photos for inspections because of privacy??

Discussion in 'Property Management' started by xanh, 3rd Feb, 2016.

  1. xanh

    xanh Active Member

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    Melbourne
    One of my PMs did a routine inspection and highlighted a couple of issues. I asked photos and her reply was that they can't take photos during a routine inspection for privacy reasons. Later in the email she mentioned that the tradies could take photos.

    I've never heard of this. It just doesn't make any sense. Anyone else heard of this? Have there been some legislation changes that I'm unaware of?
     
  2. wylie

    wylie Moderator Staff Member

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    Sounds like rubbish to me. I believe photos can be taken for inspections but not used for advertising. I'm happy to be wrong, but I think most PMs take photos at inspections for use at the end of a tenancy if there are issues. How can they prove anything is amiss otherwise?
     
    York, Rugrat and Perp like this.
  3. Fullysickbro

    Fullysickbro Well-Known Member

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    I have been told this also, regarding taking photos of the tenants property. Told them to take photos of the kitchen area, carpets, walls, etc etc. and not their belongings. Which is usually in the way.
    Also some insurance companies want or need evidence of routine inspections. So tell your agents to get it done as you may need it for a potential future claim.
     
  4. dabbler

    dabbler Well-Known Member

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    They do not want to go back or have to spend the time, unless, the tenant has specifically asked, even then, they can move things if need be.
     
  5. Coota9

    Coota9 Well-Known Member Premium Member

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    @D.T.

    Do you know what is the regulations with this?
     
  6. D.T.

    D.T. Adelaide Property Manager Business Member

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    Can certainly take photos.
    Tenants are allowed to object to their belongings being photographed though.
     
  7. Chilliblue

    Chilliblue Well-Known Member

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    My thoughts would be that if there is reason for the images and if they do not show tenants items and physical living arrangements then it is permitted.

    For example, if there is a broken window at the preoperty then an image of the window may be forwarded onto an insurer, trades person or landlord as it is not causing or permitting any interference with the tenants peace, comfort and privacy that is documented in the tenancy agreement.

    At the end of the day, it comes down communicating what and why images are being undertaken by the PM to the tenant.

    All of my PM's provide images to back up their comments on inspection reports.