Once upon a time some peers and I rented a house for one year. A few months into the lease there was a pretty major roof leak... Which resulted in two rooms having serious water damage. My housemate had some of his belongings damaged. The agency had someone come to fix it... Only to have it happen again a week later when it rained again. Needless to say they didn't bother sending anyone out despite the fact that these two rooms were now growing some serious mould despite our efforts to air out the house, which was difficult because one of the rooms did not have a window! During this bad weather the poorly maintained retaining wall out the back collapsed onto a collection of bikes owned by my housemates. This sandstone wall was approx 1.5 metres high and the blocks were huge. After no response from the landlord about fixing the retaining walls so we could retrieve our property my housemates managed to move the huge stones by themselves. We should have kicked up a stink... but nobody could be bothered as the rent was just under $400 a week and there was four of us.... I guess everyone hoped someone else could be bothered. Needless to say we did not resign! The week before we moved out their were repair men EVERYWHERE fixing the roof, re-plastering and rebuilding the retaining wall. Needless to say I wrote a strongly worded email to the managing agent (who by the way just constantly blamed the landlord not approving repairs ect). I do regret not speaking to the tenants union as this was disgraceful! I could not imagine ever letting my tenants live in such terrible conditions for well over 6 months! Oh and when we left we had to provide recieipts proving we professionally cleaned the carpet and chimney (which was not used). Grr... What a learning experience!