Hi all.. I am an investor myself but currently renting in Sydney like many fellow rentvesters. I vacated a property recently as a tenant and moved to another one. I am facing a situation with regard to my bond refund and hoping some experienced property managers and tenants can help here. During the final inspection (after I moved out), the property manager found a small crack on toilet bowl (see the attached picture). The toilet is sturdy and has been in use for approx. 2.5 yrs with no issues otherwise. I have been aware of the crack and I believe it would have existed when we moved in but since we didn't notice it, we didn't take its picture earlier though we clicked many other pictures and shared with the property managers upon moving in. Basically I didn't think that the tiny crack will create such a big fuss so I didn't pay attention back then. The place is a typical 'red brick', old style unit, probably a few decades old. Now the landlord/ property manager is asking to deduct $500 from my bond refund for this issue (or I have an option to go to tribunal), in addition to $150 for steam cleaning of carpet, which is ok. I have a couple of questions: 1) Is it a reasonable amount for toilet bowl replacement? Does age of the house and depreciation have any impact on this? 2) When I moved in, I spent some amount on the unit improvement (such as vinyl flooring purchase and installation in some area which we left behind, cleaning of rooms/ bathroom, cleaning of greasy oven/ stove/ sinks/ door blinds, etc) as the property manager or landlord didn't pay attention to my requests and we ended up doing it all ourselves to make the place livable. In terms of material cost and time/ effort, I must have spent worth $450 if not more. I had shared pictures of the unit with them earlier and they obviously have current pictures so they can clearly see the efforts that went in. Do I have any right to ask the landlord to pay this to me if I were to pay $500 for toilet replacement (which I am not even responsible for though I don't have a solid proof)? Is the case strong enough to take to the tribunal? What annoyed me is not the amount itself but the approach of overcharging for something which I (or they) can't prove but since no one has a picture, it may work in their favour. The toilet is still in working condition though, so no serious need to replace it anyway. At the same time, they don't seem to show any respect for the money that I had to invest in their place (due to their lack of willingness to fix the issues). If they did, they shouldn't be charging $500 to me. I was not really willing to claim the amount that I spent initially in getting their place livable but since they are asking me to pay the absurd amount, I decided to request them to reimburse me for my spend as well, to which they didn't agree apparently, as expected. What are your suggestions in this case (considering that I am a tenant)? Thanks a lot.