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Need advice as tenant complains (Perth)

Discussion in 'Property Management' started by paper, 5th Oct, 2015.

  1. paper

    paper Well-Known Member

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    Location:
    Perth
    Tenant c/o one of the door cannot be closed properly. They think it is related the hinge. It works perfectly fine before handing over to them. After 1 month, they c/o it cannot be closed properly. I assume it is their responsibility to look after the property. They did not look after the door well. In my opinion, they have to pay for the service.

    PM suggests to have a handyman to fix the issue.

    My question is if I call any handyman for a free quote. If eventually it needs to be fixed, who will pay for the bill, me or the tenant?

    Please advice.
     
  2. paper

    paper Well-Known Member

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    Location:
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    I will be appreciated if anyone may suggest a good handyman from Perth.
     
  3. Foreshadow

    Foreshadow Active Member

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    You pay.

    Unless you believe the tenant has damaged the door somehow. But sounds like normal wear and tear from the info you have provided.
     
  4. WestOz

    WestOz Well-Known Member

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    So? the oven & hot water prob worked fine "before handing over to them" stuff doesn't last forever.
     
    Last edited by a moderator: 5th Oct, 2015
  5. thatbum

    thatbum Well-Known Member

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    Shouldn't your PM be sourcing a handyman for you?

    FYI unless the tenants did something wrong which led to the damage, its probably maintenance and your cost.
     
  6. D.T.

    D.T. Adelaide Property Manager Business Member

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    You pay for the handyman. Quite often the PM will pay it out of your monthly disbursement.

    If there's proof the tenant was malicious then you might have grounds to forward the invoice to them. I doubt you'll get this on a door hinge.

    On something like a drain the plumber will report back if there was tenant's belongings stuck in it which is simpler.
     
  7. rhinsor

    rhinsor Well-Known Member

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    You are lucky is it a cheap thing to repair.

    Possible the hinges just need tightening
     
  8. Jackson

    Jackson Member

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    Location:
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    Can your pm see if there is any visible damage to the hinges (bent etc).

    If not, sounds like a maintenance issues and you will have to bear the costs of the repair.

    Anyway I have pm'ed you details of the maintenance guy I have used in the past.
     
    The Y-man likes this.
  9. HD_ACE

    HD_ACE Game-Changer Premium Member

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    Most likely you will have to bear the cost. Sorry. And get used to it :)
     
  10. Scott No Mates

    Scott No Mates Well-Known Member

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    Bend over and smile @paper. Welcome to the realities of residential property investment - most things don't fail but everything will eventually.

    It'll cost less to have the handyman fix it when he arrives rather than carrying out two visis and haggling ove $50
     
    bob shovel likes this.