I was picking up my mail today and saw a handwritten envelope and instantly I felt excited that I could be invited to an occasion. I opened the pretty card inside, intrigued as to what the occasion was, to find it was a request from a neighbour to call them. Turns out it was a complaint about my builders and her tenant threatening to leave because of it. Our call turned out fine but I was surprised at the method of delivery. I'll now take note to send pretty cards to people I have major complaints with.