OK lesson today - don't assume that perfect tenants will continue to be perfect. We've had these tenants in one of the properties we manage for about 8 years. They have never missed a single day of payments either for rent or water invoices. The house and garden has always been immaculate, I have asked a few times how they don't even have any dishes in their sink and everything is always so perfect. They replied that they are always on top of it all. Anyway during routine inspections today, the landlord asked me to pick up some flowers today for the tenants as a thank you - they are long term and have always done the right thing. I picked up a huge bunch ($100 bunch of flowers) from a florist on the way and headed over for the last routine inspection for the year on this house. Once I got there I was surprised that the door mat was dirty and the front porch had not been swept - unusual for these tenants. They were not home - they usually are, and the keys did not work - locks changed. After a few minutes of frustration in 42 degree heat and holding a bunch of flowers that was bigger than I am, and being on the phone with office to see if there were any file notes on locks being changed, a man turns up and opens the door. I assumed he must be a visitor of the tenants so I followed him in, I was shocked to see all the beautiful rugs and furniture gone, the walls were dirty and there were mattresses on the floor. He did not allow me to go past the front entry and I was not about to push the issue as there were 4 of them and one of me. I asked him who he was and he replied "I don't know" I asked were the tenants were that lived here and he said "no tenants here" (spoke little English), I said "WHERE IS THE LADY WHO LIVES HERE" He said "no lady, just us 4 men" I asked if he changed the locks, who allowed him to be here, how long has he been here (there was a routine inspection done 12 weeks ago so it had to be earlier than that). He stood there and did not answer. I then left - took the flowers with me - and rang the office from my car only for them to tell me that all water and rent is paid to date and regular payments are made. Hmmmm. The tenants left, probably took it upon themselves to sublease the property and did not tell anyone, I was not allowed in the house but it did not seem to be to my standards from what I can see - not happy!. Application for vacant possession based on "abandoning the property" coming right up!