Mould and Smell - Assistance required

Discussion in 'Repairs & Maintenance' started by Never giveup, 17th Dec, 2019.

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  1. Never giveup

    Never giveup Well-Known Member

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    Hi All,

    We have an investment property in Southcoast NSW and in the last 6 years never had any problem as it is well ventilated and maintained. We even have a good size exahust fan in the basement that runs usually for 6-8 hours per day (doesn't cost much).

    3/4 months ago our tenants complaint that in the wardrobe there are some mould patches and some marks on the walls etc...so we started to run the fan 24/7 as it was kind of winter and coucil had water pipe burst nearby...

    We also asked property manager to arrange an expert which they unable to find and problem was sort of gone with 24/7 fan.

    But now it has started to come again -yesterday received couple of pocs from PM.

    Does anyone have faced similar issue and what steps they took to eliminate it?

    Really appreciate if someone can recommend some company or other process.
     
  2. Never giveup

    Never giveup Well-Known Member

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    Not sure if you can see the spots-received yesterday
     

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  3. Never giveup

    Never giveup Well-Known Member

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    This was in July 2019
     

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  4. Never giveup

    Never giveup Well-Known Member

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    Any input guys??
     
  5. willair

    willair Well-Known Member Premium Member

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    Apart from having a lic plumber pressure test the system and tick that item off the list..
    Then check roof gutters ..
    I can't work out one photo but the other one why can't the tenants just clean the surface area ,only would take a few minutes--is the water bills still in the average range?.imho..
     
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  6. wylie

    wylie Moderator Staff Member

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    Can your property manager find someone (same person who came last time?) to check this new outbreak?

    It looks like it could just be wiped over, but I agree you need to get onto it quickly.

    I cannot see what the second photo is? Looks like a leather desk blotter?
     
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  7. TAJ

    TAJ Well-Known Member

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    Have your property manager contact a licensed mould remediation company.
    They should be using Clo2 (Chlorine Dioxide) to rectify the problem.
    I'm on the North Coast so can't recommend a contractor for that area.
     
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  8. Never giveup

    Never giveup Well-Known Member

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    Thanks @willair
     
  9. Never giveup

    Never giveup Well-Known Member

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    Hi @wylie , no onecame last time as PM wasn't sure who to contact (according to them never happened) so kept the fan on for 24/7
     
  10. Never giveup

    Never giveup Well-Known Member

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    Thank you @TAJ for the tip
     
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  11. TAJ

    TAJ Well-Known Member

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    If the issue is treated correctly, there will be no need to continually run an exhaust fan.
     
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  12. significance

    significance Well-Known Member

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    If the tenants aren't already doing this, make sure they know to spray and wipe down the affected area with vinegar each time it shows up. That won't fix the underlying cause of the dampness, but gets rid of spores. Townsville ran out of vinegar during the flood this year, but it works. I had mould all around my flat after the flood (I wasn't flooded, but everyone got mould), and the vinegar spray did the trick.
     
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  13. Never giveup

    Never giveup Well-Known Member

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    Thank you every one for your input-
    Mould Remediation inspector did find moisture however no water leakage.
    We haven't had much rain not sure where is water is coming from. He has provided the remediation plan with cost and i do not think we can claim on insurance as there is no sign of flood etc.
     
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  14. Never giveup

    Never giveup Well-Known Member

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  15. Scott No Mates

    Scott No Mates Well-Known Member

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  16. wylie

    wylie Moderator Staff Member

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    I can see the photos here on the forum... ?

    What is the quote from the remediation company?
     
  17. Never giveup

    Never giveup Well-Known Member

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    Shouldn't let me check!
     
  18. Never giveup

    Never giveup Well-Known Member

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    i can't see any lock/password
     
  19. Never giveup

    Never giveup Well-Known Member

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    Approx $2800 including chemical treatment inside, fans and humdifiers for approx 10 days

    Plumber inspection, curtain and window blinds replacement is seprate
     
  20. Scott No Mates

    Scott No Mates Well-Known Member

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    I can't :(
     

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