Light switch and towel rail

So, I just got an email from the pm saying that the tennants needed the following problems looked at:

(A) light switch on downstairs toilet does not work;

(B) bath rail will not hold the weight of a towel


I will need to send the handyman for the towel rail and the electrician for the switch.


I am happy to organise. (End of pm comment)

How do you guys handle this request?

I've always done the right thing by the remnants when it comes to their requests, but in all my years of living I've never had an issue with the functioning of a light switch. BTW, the house is only a couple of years old, so wouldn't have expected this type of request.

Thanks,

Jk

 

Send someone to fix. Or fix it yourself. Or don't fix.

 

Pretty much.
It's a pain sometimes, but what can you do?

 

Those are items that you will have to fix eventually, so you should do it now which will at least keep the tenants happy.

If the tradespersons can determine that the tenant caused the issues then you can always ask for the tenant to reimburse you for the costs involved.

 

Good point Nick - thanks!

If I was in the same city as the ip, I'd fix the items myself....

 

It's a bit suckworthy, in that it's not like these things just break themselves.
But it is deductible.

 

Didn't you say the light switch does not work? If it doesn't work you need to fix it!
Bath rail doesn't hold the weight of a towel. You need to fix it! pretty simple!

 

They do if they haven't been installed properly.

 

A towel rack doesn't fall down by itself, it's usually from kids hanging on it or that sort of thing.
Have seen light switches pushed in by someone whacking it as well.

 

After time, light and power point switches can jam and be impossible to turn on or off.

Has happened a couple of times to us - PPOR since new and no whacking involved!

Sounds like standard maintenance issues.
Marg

 

Sometimes it's like playing a game of Chinese whispers between the tenants, the PM, and then you. I had issues reported from a PM such as "Laundry tap water flow is slow" and a plumber is required. However, when I called the tenants to arrange a time for my trusted plumber when issue was just a leaky tap in the bathroom. I am at a loss as to how a simple issue can get lost in translation.

 

Today's cheap light switches often don't last long. The button collapses into the body of the switch and it won't toggle up and down. Loose towel rails, toilet roll holders etc. go with plasterboard walls and even normal usage. Add kids and it just happens sooner and more often. Sorry.

 

New houses aren't built like the good old days. Cheap and nastay good market to get into repairing new houses